ProDog Raw คำวิจารณ์

Hi Maxine, Thank you for your lovely review. We're so pleased to hear you were pleasantly surprised by the texture and, even better, that your dog loved our Pork with Offal recipe on their first try! It's always great to hear when a new protein goes down a treat. Thank you for taking the time to share your experience, and we hope your dog continues to enjoy many more meals with us. Best wishes Team ProDog

Hi Nat, Thank you for your feedback. We're sorry to hear the selection and texture didn't meet your expectations. Our mixed bundles are designed to be a more pocket-friendly option, and the selection is packed based on product availability, so while we aim for a good variety, the exact mix can vary. If you'd prefer a more even distribution of proteins, you also have the option to place a bespoke order, allowing you to choose the blends that best suit your dog's needs. Regarding the texture, we use a mincer to produce a consistency, to ensure our meals are easy for dogs of all sizes to eat, including the smallest breeds. We appreciate this may not have been the chunkier texture you were expecting. We really appreciate you taking the time to share your experience, as your feedback helps us continue to improve both our product descriptions and our bundle offerings. If you'd like to discuss which blends may be a better fit for your dog's preferences, please don't hesitate to get in touch, we'd be more than happy to help. Best wishes Team ProDog

Hi Natalie, Thank you so much for your lovely review. We're delighted to hear your puppy is so keen on the food and that they’re clearing every last bit—that’s always great to hear. We’re also really pleased you’ve been happy with the communication around your purchase and delivery details. Thank you for taking the time to share your experience, and for choosing ProDog Raw. We look forward to serving you again in the future. Best wishes Team ProDog

Thank you for your feedback, and we're sorry to hear your dog back off from eating. Every dog is different, and sometimes it can take a little trial and adjustment to feeding to encourage great eating habits.There are also many reasons why a dog might be reluctant to eat, from preference changes to routine, stress, or other underlying factors. If you’d like some support, please email us at support@prodograw.com and you’ll be put in touch with our canine behaviourist. Caroline will be able to look into this with you in more detail and help identify possible reasons, as well as guide you towards solutions. We really appreciate you taking the time to share your experience, and we’re here to help if you need us. Best wishes Team ProDog

Hi Stuart, Thank you so much for your fantastic review. We're delighted to hear your dog is loving the Mixed Bundle and thriving on it. Thank you also for mentioning your positive experience with our team. We work hard to provide the best possible support, so your kind words about our communication and customer service really mean a lot. Thank you for recommending ProDog Raw to your friends, it’s the highest compliment we could receive. We truly appreciate your support and look forward to continuing to keep your dog happy and healthy. Best wishes Team ProDog