The website is efficient and the overall process smooth, with decent communications. However delivery can be very slow, i am still waiting after around 8 days and the Royal Mail tracker doesn’t offer...
อ่านเพิ่มเติม
Oscar
PharmXtra
3 years ago
Hi there,
I'm sorry to hear about this. Unfortunately, we are experiencing delays at the moment with our orders and we are deeply sorry about this.
Please get in contact with our customer support team for further help.
Kind Regards
4
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
3 years ago
Providing a much needed service 👌
Have bought many times in the past , although they have had problems I have never been ripped off and always had my order . If there was a problem I have had a refund . They are providing a service...
อ่านเพิ่มเติม
Oscar
PharmXtra
3 years ago
Hi there.
Thank you for this positive review.
Kind Regards
1
แบ่งปัน
AN
Andrew
ตรวจสอบ#โดย #Feefo #แล้ว
Chesterfield
3 years ago
Andrew พูดเกี่ยวกับ PharmXtra ว่าอย่างไร:
Great service
Breadth of available treatments, ease of ordering, professional protocol, prompt delivery
Oscar
PharmXtra
3 years ago
Hi Andrew,
Thank you for this 5 - star review.
Kind Regards
1
แบ่งปัน
GE
Geoff
ตรวจสอบ#โดย #Feefo #แล้ว
Leeds
3 years ago
Geoff พูดเกี่ยวกับ PharmXtra ว่าอย่างไร:
Quick and efficient service
Quick and efficient service.
Oscar
PharmXtra
3 years ago
Hi Geoff,
Thank you for this positive 5-star review.
Kind Regards
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
3 years ago
Reliable, confidential and delivered to my door. Trusted provider.
Oscar
PharmXtra
3 years ago
Hi there,
Thank you for this 5-star review.
Kind Regards
0
แบ่งปัน
JA
Jane
ตรวจสอบ#โดย #Feefo #แล้ว
3 years ago
Jane พูดเกี่ยวกับ PharmXtra ว่าอย่างไร:
Great
Easy process simple consultation quick approvement. From placing the order to delivery it took 6 days. Although eu meds don’t respond to you via email straight away you do get a answer eventually....
อ่านเพิ่มเติม
Oscar
PharmXtra
3 years ago
HI Jane,
Thank you for this extremely informative review.
We really do appreciate it.
Kind Regards
1
แบ่งปัน
LU
Lucinda
ตรวจสอบ#โดย #Feefo #แล้ว
3 years ago
Lucinda พูดเกี่ยวกับ PharmXtra ว่าอย่างไร:
Very disappointing
Unfortunately my order still hasn't arrived after 4 weeks. Customer service has been very poor, just telling me it's on it's way. I have been a loyal customer for many years so very dissapointed. EU...
อ่านเพิ่มเติม
Oscar
PharmXtra
3 years ago
Hi Lucinda,
I've just chased this up with our customer support team and I believe they will be emailing you very shortly, so please check your emails for their response.
Sorry for the inconvenience.
Kind Regards
EUMeds
LU
Lucinda
3 years ago
Order still not arrived, tracking number still not showing as dispatched, no contact from Customer Services team as promised in the previous response.
Oscar
PharmXtra
3 years ago
Hi Lucinda,
I've just been informed and shown by my customer support team that they have been in contact with you on multiple occasions and have informed you that if you are not willing to wait for your order, you are able to get a full refund.
Sorry for the inconvenience.
Kind Regards
EUMeds
5
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
3 years ago
Be aware
Poor customer service. I ordered medication 7 days ago and had an email to say that they have been dispatched but still not arrived. Tried calling the m telephone number but it doesn’t work and can...
อ่านเพิ่มเติม
Oscar
PharmXtra
3 years ago
Hi there,
First of all I apologise for the delay of your order. However, I've just been in contact with the customer support team and they informed me that you emailed us yesterday and since then you have been in contact with our team with back and forth emails, in which they replied stating that your tracking number will be updated in the next 24 hours.
Sorry for the inconvenience.
Kind Regards
EUMeds
1
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
3 years ago
Excellent
Excellent service; highly recommended.
Oscar
PharmXtra
3 years ago
Hi,
Thank you for this positive review. Thank you for recommending us, we will keep trying our best to continue satisfying our customers.
Kind Regards
EUMeds
1
แบ่งปัน
GI
Gilly
ตรวจสอบ#โดย #Feefo #แล้ว
3 years ago
Gilly พูดเกี่ยวกับ PharmXtra ว่าอย่างไร:
Excellent service
Always excellent service, wouldn’t use anyone else
Oscar
PharmXtra
3 years ago
Hi Gilly,
Thank you for this 5-star review.
Kind Regards
EUMeds