great prices - easy to use website and delivery is quick although delivery people weren't very good - left everything outside but that is not under the control of contract beds
HotelContractBeds
HotelContractBeds
11 years ago
Thank you for your review.I am pleased that the delivery was quick and you find the beds very sturdy although I will take this up with the courier we used on this occasion for leaving the product outside.
Jamie Welch
Excellent customer service and after service. Good communication.
Would appreciate more flexibility in delivery ie weekend deliveries. But overall an excellent service.
The beds are good and we are very pleased with them. The courier company employed to deliver was very poor, however, which I do not blame Hotel Contract Beds for; suffice to say that I would...
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HotelContractBeds
HotelContractBeds
11 years ago
Thank you for your review and we are in the process of changing the way we operate our delivery service.
Jamie Welch
Your service was extremely responsive and having had a problem with an incorrect delivery you fixed it in a timely and very customer friendly way. Well done!
HotelContractBeds
HotelContractBeds
11 years ago
Thank you for your review. I am pleased to see although there was an error with the delivery due to a new driver this was remedied quickly for you.
Jamie Welch
Thank you for your review. I am so pleased that you were so pleased with the service and the product. I am sorry re the material join but this is due to all bases being made in manufacture so that all products are the same. I will however note this to production for future reference.
Jamie Welch
Very good product and efficient delivery with good customer back up service by phone and action
HotelContractBeds
HotelContractBeds
11 years ago
Thank you for your review and I am so pleased that you have been happy at the service we provide. The fillings are the same between both models and the only difference is the higher spring count which will contour to you body shape more than the 2000 springs.
Jamie Welch
