Thank you for your review. I am so pleased that the service was faultless and will pass your comments on re having a ticking range as a fabric choice.
Jamie Welch
Very friendly and professional service. Couldn't have been better.
HotelContractBeds
HotelContractBeds
10 years ago
Thank you for your review, I am so glad that you found our staff to be professional and very friendly and will pass these comments onto all the departments.
Jamie Welch
Always helpful on the phone and very accurate about the product that they suggested. They listened to me and sold me the product I needed and delivered when they said they would.
HotelContractBeds
HotelContractBeds
10 years ago
Thank you for your review. I am so pleased that you found our staff to be helpful and knowledgeable of the products. Great news that it was also better than expected for the price.
Jamie Welch
Thank you for your review. I take your comments on board and this is one of the reasons we always book in the deliveries as we send all deliveries with one driver as porters are normally available to unload the lorry. I am pleased that you though this was value for money.
Jamie Welch
Bed arrived with no head board. Head board came following day then the single mattress the day after that. Then had to unload the bed and carry into the house without any help from delivery driver....
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HotelContractBeds
HotelContractBeds
11 years ago
Thank you for your review.I am sorry that you feel like this as we did explain at the time of ordering that there would be 3 deliveries as the products you choose came from different suppliers and that we could not guarantee the delivery day. Regarding the bed we did explain that this was a delivery to the front door as the drivers were not insured to carry it into the house. I am pleased that you find the bed comfortable and that now the whole process is at an end that you are very happy.
Jamie Welch