I shop regularly with hot diamonds and the quality and speed of delivery is fantastic. Although the packaging is beautifully done I do think it could be smaller. I ordered a coin for my emozioni...
I bought a beautiful bracelet for my girlfriends birthday, she loved it but unfortunately after a few times of wearing it she noticed that a Diamond had fell out of its housing. We emailed hot...
I received no confirmation of shipment, and it has been over a week since my order.
Adryan Cresswell
Hot Diamonds
5 years ago
Dear Customer,
I am so sorry that you did not receive your order confirmation and order dispatched emails - sometimes these go into the recipient's spam folders. It must be very frustrating not to receive them and therefore be unaware that your order is on its way. As you are in the USA, the carriage takes longer than in the UK which is why you do not receive your order very quickly, as is normal with our domestic deliveries.
As we explained to you via email, your order arrived in the USA on 17th August and is now in transit for delivery.
Once again, I am so sorry you did not receive your order confirmation and dispatch e-mails, but rest assured your order is on its way to you in the USA - I hope you love the jewellery when it arrives! If you have any further problems, please do not hesitate to get in touch.
Kind regards,
Adryan.
Excellent service from Hot Diamonds and beautifully packed arrived the next day after I ordered and my jewellery is stunning and looking forward to wearing them. Would definitely order again from...
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วันที่ซื้อ: 09/08/2021
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Tricia Betts
ตรวจสอบ#โดย #Feefo #แล้ว
5 years ago
Tricia Betts พูดเกี่ยวกับ Hot Diamonds ว่าอย่างไร:
Lovely earrings bought for a friends birthdays present. Sure she’ll be pleased. Beautifully boxed & presented & excellent value for money. Scene purchase & very impressed.