Hot Diamonds คำวิจารณ์

Good Afternoon, Many thanks for taking the time to leave feedback. We are sorry to hear you were unhappy with the size of the bracelet, bracelet measurements can be found in the summary section on the product page, apologies if this wasn't clear. We use a mixture of still life and model images to best reflect our jewellery, and can assure you that we never exaggerate the size of our jewellery in photographs as we would never want to mislead our customers. Apologies again that your shopping experience wasn't positive, a member of customer services will be in touch to try and make this right for you. Kind Regards, Kirsty

Good Afternoon. Thank you for your feedback. Many apologies you experienced an issue with creating a returns label, we can see you have corresponded with customer services this morning who have created and e-mailed over your free returns label. We are so sorry our jewellery didn't meet your expectations, we pride ourselves on producing quality jewellery so it is disappointing to hear you are unhappy with this. We will of course process a full refund on return of your order. Kind Regards, Kirsty