Ordered for a birthday gift & was despatched quite quickly. Hadn’t arrived over a week later, tried to call several times, left a message & no response. Finally got through & told they would send a...
อ่านเพิ่มเติม
Kirsty
Hot Diamonds
4 years ago
Good Morning, Thank you for your feedback. I am so sorry you experienced a delay with your delivery and struggled to get through to our customer services team, we have been extremely busy through our promotional period, but will of course pass on your feedback to improve our service. Please don't worry about sending your second order back, we would never want to put our customers out especially, as you mentioned, for something that isn't your mistake. Apologies again for any inconvenience caused, a member of customer services will be in touch to follow up. Kind Regards, Kirsty
ลูกค้าที่ไว้วางใจได้
4 years ago
Thank you for your swift response & apology.
รีวิวสินค้า
วันที่ซื้อ: 26/08/2022
0
แบ่งปัน
ML
Maureen Little
ตรวจสอบ#โดย #Feefo #แล้ว
4 years ago
Maureen Little พูดเกี่ยวกับ Hot Diamonds ว่าอย่างไร:
Easy to order off the website, lots of choice , received 30% off for my first purchase. Beautiful leaving gift for a work colleague .
Beautiful gift box , very happy .