When we had an unplanned outage recently, due to high winds etc. We then couldn't get our internet back up and running for a couple of days, which is a major disaster as we work from home. ...
Poor bandwidth&wifi are the weak links, not good value at £49/month
Improve the bandwidth and wifi so the “high speed broadband” stops dropping out, you are only as good as the weakest link in the chain. £49 is not good value for unreliable connection
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RF
Robert Fu
4 years ago
Robert Fu พูดเกี่ยวกับ Gigaclear Limited ว่าอย่างไร:
Reliable fast service
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ลูกค้าที่ไว้วางใจได้
4 years ago
Helpful advice for new contract from Customer Loyalty Advisor.
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ลูกค้าที่ไว้วางใจได้
4 years ago
Improvement on bt landline we previously used but not perfect
Several outages. fe occaisions when unable to stream films because screen froze
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ลูกค้าที่ไว้วางใจได้
4 years ago
Provide better information when things go wrong
Generally a good service, but when things go wrong / service gets interrupted, they need to provide better information as to the problem, when it is likely to get fixed etc. They must realise that...
Very good dependable service. Even when it (rarely) goes wrong customer service is fast and effective. Light years ahead of BT
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ลูกค้าที่ไว้วางใจได้
4 years ago
Excellent service
Mended broken cable without any fuss, and very quickly
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
4 years ago
Fast & reliable service - customer service/issue resolution must be better
I am subscribed to the 900mbps service and the speeds are generally in line with that. Service is good and downtime is minimal - planned maintenance is during late night hours to minimise disruption....
