I have been a customer for three years and never suffered a noticeable outage that was not communicated as a maintenance activity. The performance and speed has been excellent with the service...
Occasional outages. We regularly have power outages, after which a full reset is required. Because of previous and lack of mobile phone coverage we have had to keep our BT landline.
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4 years ago
The service is customer focused. When we signed up for the Broadband, it was not easy at times to get through on the phone if we had an enquiry. other wise I am satisfied with the service.
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4 years ago
I was good to be informed re potential outage early, the speed was ok but the new one much faster and a lot cheaper.
Feels like customer services reads a script. Not accepting full responsibility for products delivered by Gigaclear. The first line of customer support seems quite weak. However, I have been impressed...
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4 years ago
had to use gigaclear as they were the only service in my area
very poor had to dig to find my cable on the verge outside my property after having such a problem to do business with them
