Rita was great. She answered our questions promptly and provided information about getting a cab when we did not arrive in time for the shuttle.
รีวิวสินค้า
Kim Devereux
Grand European Travel
7 days ago
Thank you for sharing your detailed feedback. It is great to read that you received prompt and helpful assistance with your questions and that support was provided when you needed to arrange alternative transport following the missed shuttle.
We are also pleased to read that you enjoyed exploring Edinburgh and the Highlands, and that the Travel Director and Coach Driver contributed positively to your experience. It is particularly encouraging to read your comments about the hotels, with the Laggan in the Highlands standing out as a highlight.
We appreciate your feedback regarding the Tattoo experience. We understand that arriving when the gates opened may have provided a more convenient experience, although it is good to read that you enjoyed the cemetery visit and found the guide knowledgeable.
We are sorry that the change to your flight from Heathrow to Edinburgh resulted in you missing the hotel shuttle and having to arrange and pay for a taxi. We appreciate how frustrating this additional expense must have been, particularly when the circumstances were outside your control. Your comments are valuable and will be shared with the relevant teams.
Thank you for choosing to travel with us and for taking the time to share your experience. We hope to welcome you on another journey in the future.
Wonderful experience as always. Couldn't ask for a better person to work with than Rob Rainwater. He is always ready to help in any way he can to make sure we have the best trip possible.
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ดูสื่อทั้งหมด (8)
Kim Devereux
Grand European Travel
7 days ago
Thank you for sharing your feedback. It is great to read that you once again had such a positive experience and that the Travel Director’s support and willingness to assist helped make your journey so enjoyable. Their commitment to ensuring guests have the best possible experience is greatly appreciated.
We are pleased to read that the itinerary covered the places that were most important to you, while also offering opportunities to discover more along the way. It is also encouraging to read that you enjoyed the majority of the Optional Experiences and the additional touches included throughout the journey.
Thank you for recognising the Travel Director’s dedication and for sharing how much you enjoyed learning about Ireland while having fun along the way. We truly appreciate your continued support and hope to welcome you on another journey in the future.
We dealt with two consultants with GET travel. First one not as responsive as I’d hoped.
รีวิวสินค้า
Kim Devereux
Grand European Travel
7 days ago
Thank you for sharing your feedback. We appreciate your honest comments regarding your booking experience and are sorry to read that your initial interaction with one of our consultants did not meet your expectations in terms of responsiveness. Your feedback is valuable and will be shared with the relevant team.
It is encouraging to read that you enjoyed the excursions and that the Travel Director’s knowledge of the islands and willingness to assist with arranging additional tours on your day off added to your experience. We are also pleased that you were generally happy with the hotels.
We are sorry to read that your stay at the Twin Fin in Waikiki did not meet your expectations. We understand your concerns regarding the property being overcrowded and in need of updating. Your comments will be shared with the relevant teams as we continually review the accommodation included in our journeys.
Thank you for choosing to travel with us and for taking the time to share your experience. We hope to have the opportunity to welcome you on another journey in the future.
Fine, a few glitches with the airlines, making a refund for airfare necessary, were handled quickly and pleasantly.
รีวิวสินค้า
Kim Devereux
Grand European Travel
7 days ago
Thank you for sharing your feedback. It is great to read that the issues with your airline arrangements and the subsequent airfare refund were handled promptly and pleasantly, and that the rest of your journey went smoothly.
We are particularly pleased to read that you enjoyed the coach, hotels and other aspects of the trip, with the Glacier View experience standing out for both the quality of the accommodation and the additional events provided.
We also appreciate your constructive feedback regarding nametags and the opportunity for a more connected dining experience during the first few days. We understand how helpful nametags can be when travelling with a new group, particularly at the beginning of a journey when everyone is getting to know one another. We value your comments and will ensure they are shared with the relevant teams for consideration.
Thank you for choosing to travel with us and for taking the time to share your experience and suggestions. We hope to welcome you on another journey in the future.
วันที่ซื้อ: 15/08/2026
0
แบ่งปัน
HD
Helen Doman
ตรวจสอบ#โดย #Feefo #แล้ว
17 days ago
รีวิวสินค้า
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ดูสื่อทั้งหมด (1)
Kim Devereux
Grand European Travel
7 days ago
Thank you for sharing your thoughtful feedback. It is great to read that you enjoyed travelling as part of a small and manageable group, and that the Travel Director and Coach Driver helped make your experience so enjoyable.
We appreciate your comments about the pace of the itinerary. Spain has so much to offer, and we understand that eight days can feel quite short when there is so much to discover. Your feedback about Valencia and the limited time available to explore the city is particularly valuable, and we will ensure your comments are shared with the relevant teams.
It is great to read that you chose to extend your holiday, with additional time in Madrid and the opportunity to experience the solar eclipse in Burgos. These sound like memorable additions to your journey.
Thank you for choosing to travel with us and for taking the time to share your experience. We hope to welcome you on another Spanish adventure in the future.
วันที่ซื้อ: 01/08/2026
0
แบ่งปัน
EA
Eugenia Areizaga
ตรวจสอบ#โดย #Feefo #แล้ว
USA
17 days ago
Eugenia Areizaga พูดเกี่ยวกับ Grand European Travel ว่าอย่างไร:
Excellent service and answered questions quickly
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ดูสื่อทั้งหมด (5)
Kim Devereux
Grand European Travel
7 days ago
Thank you for sharing your feedback. It is great to read that you received excellent service and that your questions were answered promptly.
We are sorry to read that the standard of some of the hotels did not meet your expectations. We understand that comfortable, quality accommodation is an important part of the overall travel experience, and your comments will be shared with the relevant teams for consideration.
It is encouraging to read that, aside from the accommodation, you were pleased with the rest of your journey. Thank you for taking the time to share your experience and help us identify areas where we can continue to improve.
always answered questions, never felt rushed, everyone I talked to was friendly and helpful
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Kim Devereux
Grand European Travel
7 days ago
Thank you for sharing your feedback. It is great to read that you felt supported throughout the booking process, with your questions answered promptly and without ever feeling rushed. We also appreciate your kind comments about the friendly and helpful service you received.
We are pleased to read that you enjoyed the many interesting sights and experiences, as well as the beautiful scenery along the way. Your positive comments about the Travel Director and Coach Driver are greatly appreciated, and it is clear that their knowledge, professionalism and friendly approach contributed to making your journey so enjoyable.
Thank you for taking the time to share your experience and for choosing to travel with us. We hope to welcome you on another journey in the future.
Agent gave incorrect information about luggage and bottled water.
รีวิวสินค้า
Kim Devereux
Grand European Travel
7 days ago
Thank you for taking the time to share your detailed feedback. We are sorry to read that several aspects of your journey did not meet your expectations, particularly the incorrect information provided regarding luggage and bottled water. We understand how important it is to receive clear and accurate information before travelling, and we regret the frustration this caused.
We also appreciate your comments regarding the location of the hotels. While it is encouraging to read that you found the properties themselves pleasant, we understand that staying further from town centres and attractions can make independent exploration and access to meals more challenging.
Your concerns regarding the Optional Experiences, including their cost, the perception that they were used to fill time and the limited number of meals included in the overall tour price, are also noted. We understand that these factors can have a significant impact on how guests perceive the value of their holiday, particularly when accommodation is located away from local amenities.
Your feedback is important to us and will be shared with the relevant teams for consideration. Thank you for highlighting these areas and giving us the opportunity to better understand where improvements can be made.
วันที่ซื้อ: 08/08/2026
0
แบ่งปัน
JP
Jeff Peterson
ตรวจสอบ#โดย #Feefo #แล้ว
USA
19 days ago
Jeff Peterson พูดเกี่ยวกับ Grand European Travel ว่าอย่างไร:
Rita and all th other Very r KNOWLEDGEABLE travel professionals are the best to work with, I recommended several others on my past tours that they book through GET. Not just another Travel agency,
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ดูสื่อทั้งหมด (3)
Kim Devereux
Grand European Travel
7 days ago
Thank you for sharing such generous feedback. It is great to read that you have had such positive experiences with our travel professionals and that you have recommended GET to fellow travellers. Your continued confidence and support mean a great deal to us.
We are pleased to read that you found the Best of Britain itinerary to be such a comprehensive way to experience the many highlights Britain has to offer. We appreciate your honest comments about the longer days and time spent on the coach, and it is encouraging to know that you felt the extensive itinerary was well worth the time.
Thank you also for your helpful tip about bringing comfortable walking shoes. We truly appreciate you taking the time to share your experience and recommendation, and we hope to welcome you on another journey in the future.
Grand European Travel gives you access to the world’s best guided tours and river cruises, supported by a dedicated team that makes planning easy and personal. For more than 50 years, travelers have relied on our experienced Travel Specialists to help them explore the world with confidence. From choosing the right trip to handling the details along the way, everything is thoughtfully arranged so you can relax and enjoy a stress-free vacation.
Grand European Travel gives you access to the world’s best guided tours and river cruises, supported by a dedicated team that makes planning easy and personal. For more than 50 years, travelers have relied on our experienced Travel Specialists to help them explore the world with confidence. From choosing the right trip to handling the details along the way, everything is thoughtfully arranged so you can relax and enjoy a stress-free vacation.