Grand European Travel คำวิจารณ์

Thank you for sharing your feedback. We are pleased to read that you received efficient and comprehensive support and felt comfortable throughout the booking process. It is also encouraging to know that you enjoyed your holiday, the variety of destinations visited and the optional experiences available along the way. Thank you for choosing to travel with us. We appreciate your comments and hope to welcome you on another journey in the future.

Thank you for taking the time to share such detailed feedback about your trip. We are pleased to read that you felt well supported by our GET team throughout the booking process and that their friendly, helpful service gave you confidence in your travel arrangements. It is particularly encouraging to read how much you valued your Travel Director’s knowledge, professionalism and personal attention, especially in helping you navigate uneven surfaces. We will ensure your kind comments are shared with the relevant team. We are also pleased that you enjoyed the many highlights of your journey, including the Irish National Stud, the monastery visit, Stonehenge, Waterford Crystal, Guinness and the winery experience. However, we are sorry to read about the difficulties you experienced with your hotel room. We understand how concerning it must have been to find such limited space to manage your luggage and move around safely, particularly when using a walking stick. The lack of a conveniently located power socket also added to your discomfort after a long day. Thank you for sharing your photographs and explaining the impact this had on your stay. We will share your concerns with the relevant team for further review. We also appreciate your feedback regarding the timing of the detailed itinerary, the lack of sightseeing time in London, the amount of time spent travelling by coach and the limited opportunities to explore some destinations at your own pace. Your suggestions for longer stays in selected locations and the inclusion of additional London experiences are valuable and will be passed on for consideration. We understand that clear information before departure is essential when planning additional nights and making the most of a trip. Thank you again for your thoughtful comments and for choosing to travel with us. We are pleased that so many aspects of your journey created lasting memories, and we appreciate you taking the time to share both the positive experiences and the areas where improvements could be made.

Thank you for taking the time to share your feedback. We are sorry to read that your first experience with GET was so disappointing and that the changes to your hotel arrangements, particularly the move to accommodation you felt was of a lower standard, did not meet your expectations. We understand how frustrating this must have been, especially given your previous positive experience with the original hotel. We also regret that you found the pace of the tour rushed and were unhappy with the standard of the hotels and the service provided by their staff. Your concerns regarding the management of a large group are equally important. We understand how concerning it would be to feel that guests were being left behind or that insufficient care was being taken to ensure everyone remained together. Guests should feel supported and accounted for throughout their journey. Your comments regarding the booking experience and the handling of the hotel changes are also appreciated. We are sorry that these aspects contributed to an experience that fell short of your expectations. We value your feedback and will share your concerns with the relevant teams for review and consideration. We regret that this experience has affected your confidence in travelling with GET and appreciate you bringing these matters to our attention.

Thank you for sharing your feedback. We are pleased to read that the booking process was straightforward and that you found the information provided about the regions of France helpful. It is especially encouraging to read how much you enjoyed your trip and appreciated the knowledge, calm approach and professionalism of your Travel Director. We will also be sure to share your kind comments about your Coach Driver, whose skill and confidence in navigating challenging roads clearly contributed to a positive travel experience. Thank you for choosing to travel with us. We appreciate your feedback and hope to welcome you on another journey in the future.

Thank you for taking the time to share your feedback. We are sorry to read that, although the initial booking process went well, your subsequent experience fell short of your expectations. We understand your frustration regarding the lack of detailed information about the included excursions, particularly as this resulted in you paying separately for an experience you understood to be included in your tour. We appreciate how disappointing this would have been and regret the confusion caused by the information provided. We are also sorry for the difficulties you experienced with your airport transfers. We understand how stressful it must have been to find that your driver had left while you were still waiting for your luggage. Furthermore, being dropped off at Charles de Gaulle Airport without clear directions to the ticketing area would understandably have left you feeling unsupported and uncertain about where to go. Your comments regarding the knowledge and assistance provided by the booking agent, the clarity of the tour information and the arrangements for your transfers are important. We regret that these issues have affected your confidence in GET and that you no longer wish to travel with us. Thank you for bringing these concerns to our attention. Your feedback will be shared with the relevant teams for review and consideration, as we recognise the importance of providing clear information and reliable support throughout every stage of our guests' journeys.

Thank you for sharing such wonderful feedback and for choosing Trafalgar for your bucket list journey. We are pleased to read that the booking process was straightforward and that our travel specialist helped tailor the arrangements to suit your needs. It is especially encouraging to read how much you enjoyed your Travel Director’s knowledge, engaging commentary, humour and thoughtful selection of music throughout your travels. We also appreciate your kind comments about your Coach Drivers and are pleased that the journeys between destinations were an enjoyable part of the experience. We are glad that the variety of destinations, cultural insights and optional experiences helped make your time in England, Scotland, Ireland and Wales so memorable. It is also great to know that the camaraderie among your fellow travellers added to your enjoyment. Thank you once again for your kind words and for travelling with Trafalgar. We hope the memories of this special journey stay with you and your husband for many years to come.

Thank you for taking the time to share your feedback. We are pleased to read that your first coach tour was such a positive experience and that the organisation and support provided by your Travel Director helped make the journey enjoyable and easy. We also appreciate your kind comments about your Coach Driver and his skill in navigating a variety of road and weather conditions. However, we are sorry for the frustration you experienced when trying to change your return travel arrangements in London. We understand how disappointing it must have been to be referred between GET and the airline without receiving the assistance you needed. We appreciate you bringing this to our attention and will share your feedback with the relevant team for review. Thank you again for choosing to travel with us and for sharing your experience. We value your comments and hope to have the opportunity to welcome you on another journey in the future.

Thank you for booking with GET, we hope you will choose us for future travels.

Thank you for sharing your feedback. We are pleased to read that the booking process was easy and that you had such a positive experience. It is especially encouraging to know that your Travel Director’s excellent organisation, knowledge and professionalism contributed to an enjoyable journey. Thank you for choosing to travel with us. We appreciate your feedback and hope to welcome you on another trip in the future.

Thank you for taking the time to share your feedback. We are pleased to read that you found the destinations beautiful, but we are sorry that several aspects of the tour did not meet your expectations. We understand your concerns regarding the fast pace of the itinerary and the limited time available for meals, shopping and exploring independently. We are also sorry that the accommodation fell short of expectations, particularly the standard of the beds provided at the ibis hotels. Your comments regarding the quality of the included meals are equally concerning, and we regret that these did not reflect the French cuisine you had anticipated. We also apologise for the lack of communication from GET before departure and for the fact that the Costsaver brand was not clearly communicated until the last minute. We understand how important it is to have clear information about your tour and what to expect before travelling. Thank you again for bringing these matters to our attention. We will share your feedback with the relevant teams for review, as your comments help us identify areas where the guest experience can be improved.