Sharon Punte พูดเกี่ยวกับ Grand European Travel ว่าอย่างไร:
Our specialist did a fantastic job of arranging our trip and flight.
รีวิวสินค้า
Kim Devereux
Grand European Travel
5 days ago
Thank you for travelling with us and for sharing your feedback. We are pleased to hear that your specialist arranged your trip and flights so well, and that you had such an enjoyable overall experience.
It is also great to know that your Travel Director and Coach Driver made a strong positive impression through their knowledge, friendliness and support, helping to make the journey smooth and enjoyable throughout.
We are sorry to hear about the issue you experienced at the Craiglynne Hotel with the shower facilities. This is not the standard we aim to provide, and we will ensure your comments are shared with the relevant teams for review.
Thank you again for choosing to travel with us and we hope to welcome you on another journey in the future.
วันที่ซื้อ: 25/04/2026
0
แบ่งปัน
HS
Harold Sanders
ตรวจสอบ#โดย #Feefo #แล้ว
USA
8 days ago
Harold Sanders พูดเกี่ยวกับ Grand European Travel ว่าอย่างไร:
Booking was easy. the booking agent gave valuable information on travel in Rome.
รีวิวสินค้า
Kim Devereux
Grand European Travel
8 days ago
Thank you for travelling with us and for sharing your feedback. We are pleased to hear that the booking process was straightforward and that the information provided before your journey was helpful in preparing for your time in Rome.
It is also encouraging to know that the Travel Director made such a positive impression through their knowledge, organisation and engaging personality, helping to create such an enjoyable group experience. We are glad the Best of Italy itinerary met your expectations and left you with such positive memories.
Thank you again for travelling with us and for your recommendation.
Not impressed with lack of communication in regards to flight cancellation and rescheduling. Otherwise the trip itself went well.
รีวิวสินค้า
Kim Devereux
Grand European Travel
8 days ago
Thank you for travelling with us and for taking the time to share your feedback. While we are pleased to hear that you enjoyed the trip itself, we are sorry to learn that the handling of your flight cancellation and rescheduling caused such stress and frustration prior to your departure.
We understand how disappointing it must have been to receive revised flight arrangements so close to departure, particularly with the additional delays and unexpected costs involved. Although airline disruptions can sometimes be outside of our direct control, we appreciate your concerns regarding the level of communication and support provided during this situation, and your comments will be shared with the relevant teams for review.
Should you wish to process a claim with your travel insurance, you are welcome to contact our Guest Relations Department at globalguestrelations@ttc.com, and the team will be happy to assist you with the required documentation.
Thank you again for travelling with us and for your honest feedback.
วันที่ซื้อ: 16/04/2026
0
แบ่งปัน
JM
Janice Malkoski
ตรวจสอบ#โดย #Feefo #แล้ว
USA
9 days ago
Janice Malkoski พูดเกี่ยวกับ Grand European Travel ว่าอย่างไร:
It was really nice talking with customer service. I did get a new person each time I called but each person was efficient & talked clearly. They had no problem booking my trip even though I had to...
อ่านเพิ่มเติม
รีวิวสินค้า
Kim Devereux
Grand European Travel
9 days ago
Thank you for travelling with us and for sharing your experience. It is so encouraging to hear that our Customer Service team supported you so well throughout your booking process, especially with the date changes due to your family commitments. We are pleased that each team member provided clear and efficient assistance.
It is also great to hear that the Travel Director and Coach Driver made such a positive impact on your trip. The Travel Director’s care and knowledge, together with the Coach Driver’s safe and skilful driving, clearly helped make your journey memorable.
Thank you again for your kind words. We look forward to welcoming you on another trip in the future.
Booking is with ease with the knowledgeable travel specialist. We received all the applicable discounts for this trip, it was great to.
รีวิวสินค้า
Kim Devereux
Grand European Travel
10 days ago
Thank you for booking with us and for sharing your feedback.
We are pleased to hear that you found the booking process straightforward and that our travel specialist was helpful in ensuring you received the relevant discounts. It is also encouraging to know that you had an enjoyable time on tour and that both your Travel Director and Coach Driver provided a high level of professionalism throughout.
We are glad the optional experiences, local specialists, and overall pacing of the itinerary suited you well, and that you were able to fully appreciate the scenery, history, culture, and cuisine, along with the favourable spring weather.
Thank you again for your kind comments. We would be very happy to welcome you back to explore more of the country in the future.
วันที่ซื้อ: 19/04/2026
0
แบ่งปัน
LR
Luis Millan Rodriguez
ตรวจสอบ#โดย #Feefo #แล้ว
PRI
10 days ago
Luis Millan Rodriguez พูดเกี่ยวกับ Grand European Travel ว่าอย่างไร:
Travel Agent Michelle was very professional booking my trip and help me to add an extra day at the front end.
รีวิวสินค้า
Kim Devereux
Grand European Travel
10 days ago
Thank you for sharing such thoughtful feedback.
We are very pleased to hear that Michelle provided professional and attentive support in arranging your booking and adding the extra day, and that your time in Italy was such a meaningful experience. It is especially heartening to know that the tour created lasting memories for you both, including your wife’s birthday and your 40th wedding anniversary.
We are delighted to hear how highly you regard the Travel Director and that his organisation, communication and care helped make your journey so memorable. Your kind comments will certainly be shared with him and the wider team.
We also appreciate your feedback regarding the hotels, which we will take on board for review, and are glad the excursions and overall itinerary met your expectations.
Thank you again for your comments. We are pleased your third trip with us was such a special one and look forward to welcoming you again in the future.
วันที่ซื้อ: 14/04/2026
0
แบ่งปัน
JM
Janet Mould
ตรวจสอบ#โดย #Feefo #แล้ว
USA
11 days ago
Janet Mould พูดเกี่ยวกับ Grand European Travel ว่าอย่างไร:
Very helpful. Explanations were helpful.Caring staff. Local guides were full of information. They were not afraid to speak up to the locals.
รีวิวสินค้า
Kim Devereux
Grand European Travel
10 days ago
Thank you for travelling with us and for sharing your feedback.
We are pleased to hear that you found the explanations helpful and that our caring staff and local guides added so much value through their knowledge and insight. It is also encouraging to know that the variety of destinations, as well as the balance of history and modern life, helped you gain a richer understanding of Europe in a short time.
We are glad the weather, accommodations, and overall travel arrangements all contributed positively to your experience.
Thank you again for your kind comments. We hope to welcome you on another journey in the future.
Thank you for booking with us again and for taking the time to share such detailed feedback from your experiences with us.
We appreciate your kind words about Michelle G., as well as the excellent food and service you received throughout your Eastern Europe River cruise. It is also pleasing to hear that you enjoyed the weather and many aspects of the journey.
At the same time, we are sorry to learn that parts of your experience did not meet expectations, particularly the airline seating arrangements, the delay with your cabin readiness in Budapest, the nightly entertainment and the inconvenience of the final hotel stay and early departure. We also appreciate your honest comments regarding your Rhine cruise experience.
Your feedback is valuable and will be shared with the relevant teams as we continue to review and improve our guest experience. Thank you again for your continued support, and we hope to welcome you on another journey in the future.
วันที่ซื้อ: 19/04/2026
0
แบ่งปัน
HT
Haekyong Theetge
ตรวจสอบ#โดย #Feefo #แล้ว
USA
12 days ago
Haekyong Theetge พูดเกี่ยวกับ Grand European Travel ว่าอย่างไร:
It took 23 hours from Lisbon to come back home.
I just wish we had shorter hours than that.
Other than that no complaints from me.
Kim Devereux
Grand European Travel
9 days ago
Thank you for taking the time to share your feedback.
We are sorry to hear that your journey home from Lisbon was such a long one, and we understand how tiring extended travel times can be.
It is, however, pleasing to know that aside from this, you enjoyed your experience and had no other concerns. Thank you again for choosing to travel with us, and we hope to welcome you again in the future.
Grand European Travel gives you access to the world’s best guided tours and river cruises, supported by a dedicated team that makes planning easy and personal. For more than 50 years, travelers have relied on our experienced Travel Specialists to help them explore the world with confidence. From choosing the right trip to handling the details along the way, everything is thoughtfully arranged so you can relax and enjoy a stress-free vacation.
Grand European Travel gives you access to the world’s best guided tours and river cruises, supported by a dedicated team that makes planning easy and personal. For more than 50 years, travelers have relied on our experienced Travel Specialists to help them explore the world with confidence. From choosing the right trip to handling the details along the way, everything is thoughtfully arranged so you can relax and enjoy a stress-free vacation.