a friend handled all booking and said she was pleased
รีวิวสินค้า
Kim Devereux
Grand European Travel
7 days ago
Thank you for sharing your feedback. It is great to read that your friend was pleased with the arrangements and that the guides contributed positively to the experience.
We are also pleased to read that you enjoyed the hotel stays. While some rooms may have been smaller than expected, it is reassuring to know that the accommodation was clean and well maintained throughout your stay.
Thank you for taking the time to share your experience and for recognising the efforts of our team. We hope to welcome you on another journey in the future.
I rarely spoke with the same person twice, but my phone calls were answered promptly! Each person was professional, spoke clearly, and was helpful and efficient. On that basis, I would use GET...
อ่านเพิ่มเติม
รีวิวสินค้า
Kim Devereux
Grand European Travel
7 days ago
Thank you for sharing such detailed feedback. It is great to read that your interactions with the GET team were consistently professional, clear, prompt and helpful, even when you spoke with different team members. Your confidence in using GET again and recommending their services is greatly appreciated.
We are also pleased to read that your Trafalgar journey got off to a comfortable start with your Business Class flight and that you enjoyed the interesting experiences included in the itinerary. It is particularly encouraging to read your positive comments about the guide, hotels and food.
We appreciate your comments regarding the cost of the Optional Experiences. While these experiences are entirely voluntary, we understand that choosing several can add significantly to the overall cost of a holiday. We are pleased that, having chosen to participate, you felt they were worthwhile and had no regrets.
Thank you for choosing Grand European Travel and Trafalgar, and for taking the time to share your experience.
วันที่ซื้อ: 16/08/2026
0
แบ่งปัน
JR
Joanne Randall
ตรวจสอบ#โดย #Feefo #แล้ว
USA
9 days ago
Joanne Randall พูดเกี่ยวกับ Grand European Travel ว่าอย่างไร:
My original booking experience was very good. There were some details that I wasn't happy with, but I was able to obtain assistance with a phone call.
รีวิวสินค้า
Kim Devereux
Grand European Travel
7 days ago
Thank you for sharing such a personal and meaningful account of your journey. It is great to read that your original booking experience was positive and that our team was able to assist when you needed additional support.
We can appreciate how significant this trip was for you, having dreamed for many years of visiting the country connected to your Polish heritage. It is particularly touching to read that the churches, castles, historic squares, food and customs allowed you to feel a sense of connection and belonging. Choosing to embrace every excursion helped you make the most of this special opportunity, and we hope the memories created will remain with you for many years to come.
Thank you for choosing to travel with us and for taking the time to share such a heartfelt reflection on your experience. We are grateful to have played a part in helping you discover and connect with your family heritage.
วันที่ซื้อ: 15/08/2026
0
แบ่งปัน
ZT
Zal Tepper
ตรวจสอบ#โดย #Feefo #แล้ว
USA
9 days ago
Zal Tepper พูดเกี่ยวกับ Grand European Travel ว่าอย่างไร:
Thank you for sharing your feedback. It is great to read that you found the booking process easy and efficient, and that the trip lived up to your expectations.
We are particularly pleased to read that visiting Mount Etna was a highlight and that travelling through the island’s major cities contributed to making the journey so memorable. It is also encouraging to read that the guide did such a great job of sharing their knowledge and providing insight into the places you visited.
Thank you for choosing to travel with us and for taking the time to share your experience. We hope to welcome you on another journey in the future.
วันที่ซื้อ: 21/08/2026
0
แบ่งปัน
DS
Diana Smith
ตรวจสอบ#โดย #Feefo #แล้ว
USA
9 days ago
Diana Smith พูดเกี่ยวกับ Grand European Travel ว่าอย่างไร:
It was easy to book. Michael was very helpful. He explained details about the various trips to Ireland so that I could choose the one that most interested me.
รีวิวสินค้า
สื่อที่อัปโหลด
ดูสื่อทั้งหมด (2)
Kim Devereux
Grand European Travel
7 days ago
Thank you for sharing such detailed feedback about your journey through Ireland. It is great to read that you found the booking process easy and that our team was able to provide helpful information to assist you in choosing the itinerary that best suited your interests.
We are pleased to read that you enjoyed exploring Ireland and particularly valued the experiences in Northern Ireland. The walking tours and insights into the Troubles, as well as the opportunity to learn about Ireland’s history, culture and landscapes, clearly added depth to your journey. From the Giant’s Causeway and Cliffs of Moher to the traditional music evenings and farm visit, it sounds as though the itinerary offered a varied and engaging experience.
It is also encouraging to read your positive comments about the Travel Director and Coach Driver, as well as the clean coach, comfortable hotels and enjoyable food. The opportunity to share the journey with fellow travellers from different countries and backgrounds sounds like it added another special dimension to your experience.
We also appreciate your constructive suggestions regarding the varying morning departure times. We understand that having a more consistent routine can make each day easier to plan and enjoy. Your suggestion of incorporating a traditional afternoon tea is also appreciated, and we will ensure your feedback is shared with the relevant teams for consideration.
Thank you for choosing to travel with us and for taking the time to provide such thoughtful feedback. We hope to welcome you on another journey in the future.
วันที่ซื้อ: 16/08/2026
0
แบ่งปัน
LF
Laura Flores
ตรวจสอบ#โดย #Feefo #แล้ว
USA
11 days ago
Laura Flores พูดเกี่ยวกับ Grand European Travel ว่าอย่างไร:
Rebecca was GREAT! So helpful, courteous, professional and very patient with all of the questions we had.
รีวิวสินค้า
Kim Devereux
Grand European Travel
7 days ago
Thank you for sharing your feedback. It is great to read that you found the booking support helpful and that the team member assisting you was courteous, professional and patient when answering your questions.
We are sorry to read that some aspects of the tour did not meet your expectations, particularly regarding the standard of the hotels and the limited personal time available. We understand how important it is for guests to feel they have enough time to explore independently and make the most of each destination.
We are also sorry to read about the short notice with which the detailed daily itineraries were provided. Having this information only the day before can make it difficult to plan ahead, and we appreciate how disappointing this must have been. Your feedback is valuable and will be shared with the relevant teams for consideration.
It is encouraging to read your positive comments about the Travel Director and Coach Driver, and we appreciate you recognising their professionalism and contribution to the journey.
Thank you for taking the time to share your experience. Your feedback helps us identify areas where we can continue to improve the guest experience.
My agent was extremely helpful, professional and knowledgeable. She answered all my questions and offered loads of information.
รีวิวสินค้า
Kim Devereux
Grand European Travel
7 days ago
Thank you for sharing such detailed and positive feedback. It is great to read that your booking experience was so positive and that your agent was helpful, professional and knowledgeable, taking the time to answer your questions and provide plenty of information.
We are particularly pleased to read that all ten days of your journey lived up to your expectations. Your kind comments about the Travel Director and Coach Driver are greatly appreciated, and it is clear that their professionalism and dedication contributed significantly to your experience.
It is also encouraging to read that you enjoyed the itinerary, from the included sightseeing to the additional experiences, particularly the pub visit and castle dinner. The positive comments about the food and generous portions are also appreciated, as is knowing that your group formed such a strong connection throughout the journey.
Thank you for choosing to travel with us and for taking the time to share your experience. We hope to welcome you on another memorable journey in the future.
วันที่ซื้อ: 31/07/2026
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
12 days ago
Professional. Always available. Took the time to explain all aspects of the upcoming tour. Provided details on Visas & all required documentation needed.
รีวิวสินค้า
Kim Devereux
Grand European Travel
7 days ago
Thank you for sharing your feedback. It is great to read that you found the pre trip support professional and informative, with all your questions answered and clear guidance provided regarding visas and the required documentation.
We are also pleased to read your positive comments about the Travel Director and Coach Driver. Their knowledge, professionalism and friendly approach clearly contributed to making your journey enjoyable.
We appreciate your constructive feedback regarding the amount of time spent travelling through the Highlands. We understand that having more time in each location can provide greater opportunities to explore independently and experience the local communities. Your suggestion of including overnight stays in the first location and on Skye is valuable, and we will ensure your comments are shared with the relevant teams for consideration.
Thank you for choosing to travel with us and for taking the time to share your experience. We hope to welcome you on another journey in the future.
Very satisfactory. We called to book the trip and had several questions, which were answered with accuracy.
รีวิวสินค้า
Kim Devereux
Grand European Travel
7 days ago
Thank you for sharing your detailed feedback. It is great to read that you found the booking process straightforward and that your questions were answered accurately, helping you feel confident about your arrangements.
We are particularly pleased to read your positive comments about the Travel Director and Coach Driver. Their knowledge, organisation and friendly approach clearly added to your experience, while the additional touches, including music, film clips, maps and unexpected treats, helped make the journey even more engaging.
It is also encouraging to read that the Coach Driver’s smooth and professional driving allowed your wife to travel comfortably, even along the winding roads of Lake Tahoe and Yosemite. Your comments about the comfortable, supportive seating and quality of the coach are greatly appreciated.
Thank you for choosing to travel with us and for taking the time to share your experience. We hope to welcome you on another journey in the future.
วันที่ซื้อ: 14/08/2026
0
แบ่งปัน
PR
Paul Randall
ตรวจสอบ#โดย #Feefo #แล้ว
USA
13 days ago
Paul Randall พูดเกี่ยวกับ Grand European Travel ว่าอย่างไร:
I can’t comment on this because my wife did the booking.
รีวิวสินค้า
สื่อที่อัปโหลด
ดูสื่อทั้งหมด (4)
Kim Devereux
Grand European Travel
7 days ago
Thank you for taking the time to share your detailed feedback. It is great to read that, despite some challenges, you enjoyed the opportunity to discover Poland’s beautiful cities and experience the contrast between urban and rural settings and the different cultures throughout the country.
We appreciate your comments regarding the pace of the itinerary and understand how having limited time for meals and personal exploration can make some days feel particularly demanding. We also acknowledge your concerns about certain hotels being less equipped to accommodate larger groups, including limited lift access and staffing levels during mealtimes. Your feedback is valuable and will be shared with the relevant teams for consideration.
We are pleased that, overall, you rated your experience 8 out of 10 and that the many highlights of the journey made it a worthwhile experience. Thank you for choosing to travel with us and for helping us identify areas where we can continue to improve.
Grand European Travel gives you access to the world’s best guided tours and river cruises, supported by a dedicated team that makes planning easy and personal. For more than 50 years, travelers have relied on our experienced Travel Specialists to help them explore the world with confidence. From choosing the right trip to handling the details along the way, everything is thoughtfully arranged so you can relax and enjoy a stress-free vacation.
Grand European Travel gives you access to the world’s best guided tours and river cruises, supported by a dedicated team that makes planning easy and personal. For more than 50 years, travelers have relied on our experienced Travel Specialists to help them explore the world with confidence. From choosing the right trip to handling the details along the way, everything is thoughtfully arranged so you can relax and enjoy a stress-free vacation.