By making this box larger so that people can tell you! ;-)
I loved that following receiving the email, I also got a phone call to remind me to renew my policy! I'd received the email whilst on holiday and had promptly forgotten it was there, so the phone...
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Sarah
ExoticDirect
8 years ago
Hi Rachel,
Thank you very much for your lovely review,
We are glad that our telephone prompt reminded you to keep your little tortoise insured! As pet lovers ourselves, we all understand that having that extra peace of mind for your pet is a huge bonus.
Thank you for taking the time to leave your review, we are so glad to hear that you've not need to use your policy, but it's always nice to have peace of mind.
We've designed our website to be user friendly and easy to use, so it's good to hear that this is showing!
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.
Thank you so much for taking the time to leave your positive review.
We are glad you found the claims process simple.
Kind Regards
The Exotic Direct Claims Team.