Hello,
Many thanks for taking the time to leave feedback, it’s much appreciated and our customer service team will be happy to hear this.
Kind regards
Exotic Direct Team
Hello,
Thank you for leaving a review, the team at Exotic Direct are glad to hear you’ve been pleased with the service.
Kind regards
The Exotic Direct Team
Easy and straight forward. All renewal documents emailed to me, quickly scanned for policy number check and payment schedule. Moved to the folder holding all documents for my pet
Catherine
ExoticDirect
23 days ago
Hello,
Thank you for leaving a review, the team at Exotic Direct are glad to hear you’ve been pleased with the service.
Kind regards
The Exotic Direct Team
Ms Gillian Prime พูดเกี่ยวกับ ExoticDirect ว่าอย่างไร:
Brilliant pet insurance company
Claims are processed quickly and efficiently, with helpful updates along the way. All of the staff who deal with your calls are so helpful and always friendly. This company has been a godsend to me...
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Amy
ExoticDirect
1 month ago
Hello,
Many thanks for taking the time to leave feedback, it’s much appreciated and our customer service team and claims department will be so happy to hear this.
Kind regards
The Exotic Direct Team
first time iv ever used a claim with a pet insurer and im amazed how fast the process was from start to end and good call staff always helpfull . many thanks for everthing .
Amy
ExoticDirect
1 month ago
Hello,
We aim to make claiming with us a better experience than with insurance providers and are so pleased to hear its working. Many thanks.
Kind regards
The Exotic Direct Team
Have received good service, and always been kept in the loop
Amy
ExoticDirect
1 month ago
Hello,
Thanks for taking the time to leave feedback for us. We really appreciate it and are glad you were happy with our service.
Kind regards
The Exotic Direct Team
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.
