I had a few queries and needed some extras which couldn't be booked online. The call was friendly and helpful and I received a call back exactly when arranged so I didn't need to go through all the...
Very friendly staff make the reservation process very simple.
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
10 years ago
Bad service
The booking service was so bad that I had to cancel my booking, ring up again and rebook the same dates and hotel with another customer service representative who understood that Merlin Pass holders...
อ่านเพิ่มเติม
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
10 years ago
Booking didn't go through on website when I had entered my card details. I had to leave my phone number & was contacted the next day to confirm my reservation over the phone & check money hadn't been...
อ่านเพิ่มเติม
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
10 years ago
It's not a very user-friendly website - slightly unclear what park and waterpark tickets/days are being booked along with the hotel reservation. It's also a bit unclear whether special offers have...
อ่านเพิ่มเติม
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
10 years ago
Fine
It was fine, however I find the website a bit difficult to navigate, it should be a bit more straight forward
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!