Very slow customer service by booking team but on 3 occasions i called the computers were on a go slow and kept freezing. In the end they had to call me back which then ended up in me loosing out on...
The website was easy to navigate, but the prices kept changing in a matter of hours for the same deal?!? Once i got the original deal i had seen, it was really quick and simple.
We wanted to book online, and while it was easy to select the required dates and room type, everytime we tried to enter credit card details, the payment screen would crash. We enquired by phone as to...
The process was very simple and the online chat was great!!
Also I got a call from the team who advised me there was a live show on my half term weekend and i was eligible for free tickets which i...
The old way to book was fantastic but I've since tried to book on the new system you can't input discount codes get passed around when trying to ring and when you do finally get through they give you...
I was not sure how to go about booking a short break, the website was very confusing and i called through to customer services and they were very helpful and i was able to book my short holiday and...
Booking was easy, slightly disappointed as u can't do half and half payment anymore. But my two children love alton towers so booked again see u in September.
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ตรวจสอบ#โดย #Feefo #แล้ว
10 years ago
very easy to book online
Took less than four minutes to pick where we want to stay and book
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!