Inspiring and empowering customers to read, learn, create and play
Tjänst
3.2
/5
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556
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448
1,284
omdömen under det senaste året
Visar alla 269,282 omdömen
Betrodd kund
Feefo-verifierat
4 months ago
Missing items and damaged box
Service wasnt great. Lots of item were missing from order which the works had failed to contact me beforehand to tell me they werent available. Box was heavily damaged aswell so wouldnt order again
Donna Smith
The Works
4 months ago
Good afternoon,
Thank you for your feedback.
We are extremely sorry that your order has arrived with items missing.
Our records show a customer service adviser has been in touch and has issued a refund.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
0
Dela
DI
Diane
Feefo-verifierat
GBR
4 months ago
Vad Diane sa om The Works:
Good selection
Good variety of books, which are reasonably priced, also quick delivery.
0
Dela
Betrodd kund
Feefo-verifierat
4 months ago
Disappointing!
Used to be so good with online shopping and delivery, as I’m disabled and can’t get to the shops to buy bits. Now they have stopped that I guess it’s back to amazon for what I need. Very...
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0
Dela
LE
Lorraine Elvin
Feefo-verifierat
GBR
4 months ago
Vad Lorraine Elvin sa om The Works:
Books and crafts
Brilliant ordered books and they were delivered within 2 days well packaged as well. Great selection of crafts, games and art supplies at a good price. Very disappointed the online delivery is ending...
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0
Dela
Betrodd kund
Feefo-verifierat
4 months ago
0
Dela
Betrodd kund
Feefo-verifierat
4 months ago
Great icompany, but disappointing news re online service!
The Works has always been my go to for stationery, craft and books. Their prices are second to none. I have been using their online service since becoming ill four years ago; unfortunately they have...
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0
Dela
Betrodd kund
Feefo-verifierat
4 months ago
Works Delivery
It's easy to order and pay for your goods and the delivery is also quick. Your order is also well packaged and the prices are very competitive.
0
Dela
AT
Alexandra Teixeira
Feefo-verifierat
4 months ago
0
Dela
JH
Judith Higby
Feefo-verifierat
GBR
4 months ago
Vad Judith Higby sa om The Works:
Great job “ thanks “
Great service , as always !! I buy most of my Brownie’s craft and more needs from ,
The Works. Have done for years !! The service is excellent.
0
Dela
PE
Perrynobs
Feefo-verifierat
4 months ago
Vad Perrynobs sa om The Works:
I used click, pay and collect. The staff bought my parcel to me in the shop, the assistant was very smiley.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.