They searched several options during high bookings until they found accommodations that suited my needs
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Dela
TC
Trusted Customer
7 years ago
Vad Trusted Customer sa om Suiteness:
Excellent concierge service
I had problems at check in and my concierge went above & beyond to get me credit for the horrible inconvenience I experienced. I would certainly recommend Suiteness to anyone that appreciates...
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0
Dela
Betrodd kund
7 years ago
They were very attentive to all my needs regarding my stay at one of their amazing suites right from the start! Amazing!!
0
Dela
TC
Trusted Customer
7 years ago
Vad Trusted Customer sa om Suiteness:
Take this hotel of Suiteness list
They shouldn’t recommend this hotel to anyone. If I could give zero stars I would for the hotel I’ve never had a terrible expierence at a hotel ever or being a Hilton honors memeber I want everyone...
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Alexandria Fields
Suiteness
7 years ago
Hi Lizz,
Thank you for taking the time to bring these issues to our attention, we truly appreciate it! I am so sorry you about the issues you encountered, your experience at this property was completely unacceptable and something that we have raised with the hotel team to ensure it never happens again.
I know that was not the stay you were expecting, as a traveler myself I completely understand how frustrating it can be when things don't work out the way you expected. We have reached out to the hotel and they mentioned that they did provide some form of compensation for your troubles. That being said, Suiteness believes that you deserve a hassle free and relaxing stay so I have issued you non-expiring credits to book with us again so that we can make it up to you.
As I mentioned in our direct communication, if you do ever run into issues onsite again please don't hesitate to reach out to us. We're here 24/7 to help and advocate for our guests and will do whatever we can to resolve onsite issues in real time.
Alexandria
0
Dela
TC
Trusted Customer
Golden
7 years ago
Vad Trusted Customer sa om Suiteness:
Suiteness is a Really Good program
My booking went very smoothly. I didn't speak to anyone but I got a confirmation right away and the feedback I got on my reservation was good.
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Dela
Betrodd kund
7 years ago
Muy sastifecho por contestar todas mis preguntas y sobre todo mucha amabilidad un echo q los recomendaria
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Dela
Betrodd kund
8 years ago
Do not recommend
I got double charged. Once by Suiteness and once by the hotel for the same stay. I haven’t been able to get in contact with anyone from suiteness about this either. Just all around frustrating and...
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Cherie
Suiteness
7 years ago
Hi there -
That definitely should not have happened and I'm so glad our Concierge, Jeanna, was able to connect with you immediately to get this resolved over the weekend. Thank you so much for using Suiteness and letting us resolve this for you.
Please reach out to us anytime at (415) 857-2359 or at concierge@suiteness.com if there is ever anything we can do for you. We're a small 24/7 team that responds to all emails and missed calls as soon as we can.
Cherie from Suiteness
0
Dela
TC
Trusted Customer
8 years ago
Vad Trusted Customer sa om Suiteness:
Wonderful site
Great, easy and fast booking with no kind of issues...
0
Dela
TC
Trusted Customer
Miami
8 years ago
Vad Trusted Customer sa om Suiteness:
Easiest booking ever.
Easiest booking ever. Not only suites for millionaires, but also for people with a lower budget.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
