The morning of my booking I received a text when I woke up saying that if I had any issues, my concierge Kate gave me her personal text number and replied almost immediately every time. I had a...
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0
Dela
Betrodd kund
7 years ago
Unfortunate bed drama, no shower jel, stained dust ruffle
The hotel was beautiful. As we walked in it was everything we needed at the time of my Aunts funeral. Booking was great, very hospitable and helpful in getting reservation with Brandi.
Cherie
Suiteness
7 years ago
Hi there,
Drama of any kind, especially bed drama, is terrible for everyone involved. I am so sorry about this experience and thank you so much for allowing me to work on this issue and find a resolution for you.
Please feel free to reach out to the concierge team at concierge@suiteness.com anytime if you decide to use us again at another property and we'd love to see if there's anything we can do to make it extra special. :-)
Cherie from Suiteness
0
Dela
Betrodd kund
7 years ago
Great
Everything was great. Online booking was easy. Check in was easy, room was a little outdated but clean. We missed the evening drinks and snacks but we had full hot breakfast. Even the valet service...
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0
Dela
TC
Trusted Customer
7 years ago
Vad Trusted Customer sa om Suiteness:
Great booking experience
It was very easy to make my reservation.
0
Dela
Betrodd kund
7 years ago
Easy peasy
Finding and booking the site to accommodate five was easy.
No need (at this time to speak to anyone).
0
Dela
Betrodd kund
7 years ago
Yes
0
Dela
TC
Trusted Customer
7 years ago
Vad Trusted Customer sa om Suiteness:
Helpful
They helped me find a suite and showed me a lot of options and helped with everything.
0
Dela
TC
Trusted Customer
7 years ago
Vad Trusted Customer sa om Suiteness:
Fast.Simple.Decent
Booking on this site was fast, convenient, & super simple. I had no problems with my purchase and scored an awesome deal at such a luxurious place! Definitely will be purchasing again for future...
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1
Dela
TC
Trusted Customer
7 years ago
Vad Trusted Customer sa om Suiteness:
Over payment
I over pay a booking by mistake. They were able to get my money back, and I actually was able to speak with a live person
0
Dela
TC
Trusted Customer
7 years ago
Vad Trusted Customer sa om Suiteness:
Excellent concierge service
Very easy to book and the concierge service is top notch
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Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
