Hello
Thank you for taking the time to leave a review and we are sorry to see that you have not had a positive experience.
Please contact us at care@sephora.co.uk with further details so we may assist you further.
Kind Regards,
Sephora Customer Care
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Jo Mamode
Feefo-verifierat
1 month ago
Vad Jo Mamode sa om Sephora:
Excellent customer service from Sephora
My parcel was misplaced with Evri & sephora was fantastic at responding quickly & sending out a nextday delivery replacement. Great customer service, however, I think you should consider changing...
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Betrodd kund
Feefo-verifierat
1 month ago
Happy shopper
Easy to order. Speedy delivery. Well packaged.
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MK
Mal Kubik
Feefo-verifierat
GBR
1 month ago
Vad Mal Kubik sa om Sephora:
Smooth Shopping Experience
I'm very happy with my Sephora perfume purchase. The ordering process was smooth and hassle-free, and my order was processed quickly. Delivery arrived right on time, with the perfume securely...
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0
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Betrodd kund
Feefo-verifierat
1 month ago
Appalling Quality Control – Safety Hazard!
I recently ordered the UKLash hair vitamins, and I am deeply disappointed. One of the bottles arrived already opened, and some of the vitamins had actually been eaten. Because of the obvious hygiene...
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Vanessa
Sephora
1 month ago
Hello Thank you for taking the time to leave a review and we are sorry to hear you have encountered issues with your product.
Our team will be in touch shortly regarding this matter.
Kind Regards,
Sephora Customer Care
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Dela
JK
Julie King
Feefo-verifierat
GBR
1 month ago
Vad Julie King sa om Sephora:
Great premium product range
Great choice of premium products on website often at competitive prices. It’s the first website I look at when looking for all things beauty. Despatch is generally quick although I have experienced...
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Betrodd kund
Feefo-verifierat
1 month ago
Hitty miss when buying online..
A little slow when it comes to refunding people. I understand we have to wait for things ti be checked and processed, but it takes alot longer than anywhere else. Also Bought some Nars makeup online...
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Barbara
Sephora
1 month ago
Hello,
Thank you for your feedback. We sincerely apologise for the delay you experienced with your refund and for any inconvenience this has caused. Just wanted to let you know our team has reached out to you regarding your order to resolve this.
Best, The Sephora Team
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Sue Collingham
Feefo-verifierat
GBR
1 month ago
Vad Sue Collingham sa om Sephora:
Prompt Delivery
I ordered a gift voucher for a relative's Birthday gift and it arrived very promptly, quicker than I expected.
I always find Sephora a reliable company to order online from.
At Sephora, we believe that beauty has a transformative power that allows us to express our personalities and embrace our unique identities - there should be no rules or judgements, only celebration. No matter the age, gender or belief, beauty is for everyone. And, to keep bringing the best of beauty to our audience, we offer a range of special services and added extras.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
At Sephora, we believe that beauty has a transformative power that allows us to express our personalities and embrace our unique identities - there should be no rules or judgements, only celebration. No matter the age, gender or belief, beauty is for everyone. And, to keep bringing the best of beauty to our audience, we offer a range of special services and added extras.