Primrose sent emails of delivery and delivered within a week. It is only the product gate that lets it down. The product is light weight but a lot cheaper than estate fencing which was an alternative...
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primrose-uk
Primrose
3 months ago
Thanks for your balanced feedback and for choosing us; I’m glad delivery went smoothly, but I’m sorry the gate design hasn’t fully met your expectations. We really appreciate your comments on the product and will pass them on to our buying team for review.
Produktomdömen
primrose-uk
Primrose
3 months ago
Thanks for sharing such detailed feedback – we're pleased delivery and installation went smoothly, but we're sorry the gates and latch position aren’t quite as expected. Your comments about dog‑proofing and alignment are really helpful; please email our team with your order details so we can look into options to improve this for you.
primrose-uk
Primrose
3 months ago
Thank you for such a detailed and positive review – it’s great to hear delivery went smoothly and that you found the fencing easy to install yourself. Your practical solutions for the slope and the gate alignment sound very sensible, and we really appreciate you sharing them.
I’m really sorry to hear this, Roger. We try hard to get these things right – but I see we got it wrong this time; if you’re happy to email your details to info@primrose.co.uk, we’d like the chance to look into what went wrong and try to resolve it.
Thank you, Mark – we really appreciate your feedback and are glad you were happy with the speed and service.
Produktomdömen
primrose-uk
Primrose
3 months ago
Thanks for sharing your experience, Mark – it’s great to hear the repellent has kept the big spiders at bay, and I hope your new unit continues to do the same. 😊 If the old one is still under any guarantee from your purchase retailer, it may be worth contacting them about the strange noise.
Köpdatum: 27/05/2026
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Feefo-verifierat
3 months ago
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primrose-uk
Primrose
3 months ago
Thanks for your review and for shopping with us. If there’s anything specific you’d like help with, please let me know.
Produktomdömen
primrose-uk
Primrose
3 months ago
Thank you for your detailed feedback – I’m glad you’re happy with the product, but I’m sorry for the delivery and installation frustrations. We’ll use your comments about tracking, bank holiday delivery and installer delays to improve the service for future orders.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.