Thanks for sharing this. We try hard to get things right – but we clearly let you down this time and I’m sorry; your feedback will help us improve.
Produktomdömen
primrose-uk
Primrose
3 months ago
I can only apologise for what was clearly an unacceptable experience. If you’re happy to send us your contact details and order number to info@primrose.co.uk, we’d really like the chance to look into this and resolve it for you.
Köpdatum: 26/05/2026
0
Dela
Betrodd kund
Feefo-verifierat
3 months ago
Very quick delivery!
primrose-uk
Primrose
3 months ago
Thank you for your feedback – we’re delighted to hear your order arrived so quickly!
Produktomdömen
primrose-uk
Primrose
3 months ago
Thank you so much for your lovely feedback – we’re really glad you like it! 🌿
Köpdatum: 13/06/2026
0
Dela
Betrodd kund
Feefo-verifierat
3 months ago
Great price and quick delivery
primrose-uk
Primrose
3 months ago
Thank you for your lovely feedback – we’re really pleased you were happy with the price and delivery!
Produktomdömen
primrose-uk
Primrose
3 months ago
Thank you for your lovely feedback – we’re delighted you found it easy to assemble, great value and quickly delivered!
Ordered and delivered so actual customer service not tested. It will be if the awful quality 75cm sphere proves not fit for purpose once installed. Only at that point can you test how good a company...
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primrose-uk
Primrose
3 months ago
Thanks for sharing your thoughts – you’re absolutely right that problems can happen and it’s how they’re handled that matters. All our products come with at least a one‑year warranty, and if you do have any issues with your 75cm sphere, please contact our customer care team so we can help.
Produktomdömen
primrose-uk
Primrose
3 months ago
Thanks for sharing this – I’m sorry the 75cm sphere hasn’t met your expectations. The stainless steel is designed to be lightweight but it shouldn’t feel unsafe, so please email our customer care team with your order details so we can look into this and discuss options.
Excllent support despite the failure of a total of 3 transformers. Primrose have been great
primrose-uk
Primrose
3 months ago
Thank you so much for your lovely feedback, Mr Croft – we really appreciate your patience and are delighted our team could get everything sorted for you.
Produktomdömen
primrose-uk
Primrose
3 months ago
Thanks, Murray – we’re really pleased you love the spheres and pumps, but we’re sorry about the repeated transformer issues. We appreciate you highlighting this and will pass your comments to our product team for review.
Köpdatum: 29/05/2026
0
Dela
GP
GAYNOR POWELL
Feefo-verifierat
GBR
3 months ago
Vad GAYNOR POWELL sa om Primrose:
Just what I was looking for. Very good service
primrose-uk
Primrose
3 months ago
Glad to be of service, Gaynor, and thanks for the great review – we hope to assist you again soon!
Produktomdömen
primrose-uk
Primrose
3 months ago
Glad to be of service, Gaynor, and thanks for the great review – we hope to assist you again soon!
Absolutely first class! I will definitely buy again, many thanks.
primrose-uk
Primrose
3 months ago
Thank you so much for your lovely feedback – I’m delighted you’re so pleased with your purchase and we really appreciate you choosing us again in future.
Produktomdömen
primrose-uk
Primrose
3 months ago
That’s a fantastic review, thanks Joan. We’re delighted you’re so happy with your statue and the service you received – we hope you’ll shop with us again soon!
Hi Paul, that’s a fantastic review, thanks! Always happy to help, so let us know if you need anything else!
Produktomdömen
primrose-uk
Primrose
3 months ago
Thanks, Paul – we’re so pleased we could quickly sort the damaged mirror and that you’re happy with it; we really appreciate you choosing us and look forward to helping you again.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.