Very little communication. Long wait for email responses. Two separate fences were sent to me, because each time they were damaged in transit. In the end, the order was cancelled. Not great and I...
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primrose-uk
Primrose
2 months ago
I’m really sorry for the poor communication, damaged deliveries and cancellation you experienced – that’s not the service we aim to provide. We appreciate you sharing this feedback so we can improve our processes for the future.
Produktomdömen
primrose-uk
Primrose
2 months ago
I’m really sorry for the repeated damage and poor communication you experienced, and that it’s put you off using us again. We appreciate you sharing this feedback so we can improve our service in future.
Köpdatum: 07/07/2026
0
Dela
Betrodd kund
Feefo-verifierat
2 months ago
Hopeless. Two promised deliveries with no show.
primrose-uk
Primrose
2 months ago
I’m really sorry to hear your deliveries haven’t arrived as promised. If you’re happy to email info@primrose.co.uk with your order details, we’ll look into this and do our best to put it right.
Köpdatum: 06/07/2026
0
Dela
Betrodd kund
Feefo-verifierat
2 months ago
Very quick and easy
primrose-uk
Primrose
2 months ago
Thanks for the lovely feedback – I’m glad you found everything very quick and easy!
Produktomdömen
primrose-uk
Primrose
2 months ago
Thanks so much for the lovely feedback – we’re really glad you like it!
primrose-uk
Primrose
2 months ago
Thanks for letting us know. If there’s anything we can help with when you’re ready to use your purchase, just let us know!
primrose-uk
Primrose
2 months ago
Thanks so much for the lovely feedback – we’re delighted you like it!
The delivery was quicker than I expected. I would recommend ordering via Primrose's own website as the stock information seems more up to date.
primrose-uk
Primrose
2 months ago
Thank you for the lovely feedback and recommendation – we’re really pleased you found the product good value, easy to install and that delivery was quicker than expected.
Produktomdömen
primrose-uk
Primrose
2 months ago
Thanks so much for your detailed feedback – we’re really pleased to hear you found the awning good value, well made and straightforward to install, and that the built‑in spirit level helped with setting the tilt. Enjoy using it over the coming weeks!
Thank you for your lovely feedback – we’re really pleased you found it good value and delivery was so prompt.
Produktomdömen
primrose-uk
Primrose
2 months ago
Thank you for your feedback and for highlighting the prompt delivery — I hope the product works just as well long-term, but if anything isn’t as expected, please contact us so we can help.
Easy to order, good communication and fast delivery.
primrose-uk
Primrose
2 months ago
Thank you for your lovely feedback – we’re delighted you were happy with the quality, price and service, and we really appreciate you taking the time to leave a review.
Produktomdömen
primrose-uk
Primrose
2 months ago
Thank you for your lovely feedback – we're delighted you're happy with the quality, price and how well it screens your bins and boxes.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.