Bought from them before so confident buying this from them.
primrose-uk
Primrose
2 months ago
Thank you for your repeat custom and for sharing your confidence in us – it really means a lot. We hope you enjoy this purchase just as much as your previous ones.
Produktomdömen
primrose-uk
Primrose
2 months ago
Thanks for your review and for sharing how you’ve set it up among your ferns – it sounds lovely. We’re sorry the instructions weren’t helpful, and we’ll pass this feedback on to improve them.
Site easy to navigate. Most of the information available. Would be nice to know the capacity of the reservoir. Purchase easy and delivery quick. Can’t say more really.
primrose-uk
Primrose
2 months ago
Thanks, Roger – we’re really pleased you found the site easy to use and delivery quick. 😊 For reservoir capacity details, please contact us so we can check the specific product and confirm this for you.
Produktomdömen
primrose-uk
Primrose
2 months ago
Thanks, Roger – we’re really pleased you’re enjoying the look and sound of your water feature, and keeping an eye on the water level is exactly what we’d recommend, especially during hot spells.
Köpdatum: 07/07/2026
0
Dela
Betrodd kund
Feefo-verifierat
2 months ago
First class as always.
primrose-uk
Primrose
2 months ago
Thank you so much for your lovely feedback – we really appreciate it and are delighted you’re happy with us. 🌿
Very little communication. Long wait for email responses. Two separate fences were sent to me, because each time they were damaged in transit. In the end, the order was cancelled. Not great and I...
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primrose-uk
Primrose
2 months ago
I’m really sorry for the poor communication, damaged deliveries and cancellation you experienced – that’s not the service we aim to provide. We appreciate you sharing this feedback so we can improve our processes for the future.
Produktomdömen
primrose-uk
Primrose
2 months ago
I’m really sorry for the repeated damage and poor communication you experienced, and that it’s put you off using us again. We appreciate you sharing this feedback so we can improve our service in future.
Köpdatum: 07/07/2026
0
Dela
Betrodd kund
Feefo-verifierat
2 months ago
Hopeless. Two promised deliveries with no show.
primrose-uk
Primrose
2 months ago
I’m really sorry to hear your deliveries haven’t arrived as promised. If you’re happy to email info@primrose.co.uk with your order details, we’ll look into this and do our best to put it right.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.