Using Evri first bad error. Parcel left in road in rain. Bad quality!
None
Michelle
Long Tall Sally
5 months ago
We’re very sorry to hear about this experience. Leaving a parcel in the road is unacceptable, and we understand your frustration.
We can see that no direct contact has been made to us regarding this issue, but we will pass your feedback to the courier company, as this should not have happened.
0
Dela
Betrodd kund
Feefo-verifierat
5 months ago
Happy Customer.
Satisfactory
0
Dela
PC
Patricia Croydon
Feefo-verifierat
GBR
5 months ago
Vad Patricia Croydon sa om Long Tall Sally:
Great
0
Dela
Betrodd kund
Feefo-verifierat
5 months ago
Everything was delivered on time and a perfect fit and excellent quality
0
Dela
Betrodd kund
Feefo-verifierat
5 months ago
Clothes had defects
Ok
Michelle
Long Tall Sally
5 months ago
We’re sorry to hear that your clothes had defects.
Please return the item(s) to us, and once received, we will process either a full refund or a replacement, depending on your preference.
0
Dela
Betrodd kund
Feefo-verifierat
5 months ago
No alternative to my wrong shipment was offered other than a return
Michelle
Long Tall Sally
5 months ago
We’re sorry for the inconvenience caused by receiving the wrong item.
As per our terms and conditions, if an incorrect item is received, it can be returned, and our team will send out a replacement of the correct item once the return is processed.
0
Dela
PH
Pamela Helmick
Feefo-verifierat
USA
5 months ago
Vad Pamela Helmick sa om Long Tall Sally:
Received the wrong size from the wrong country.
I believe their customer service is mediocre. Nothing special. I feel scanning the bar code answering many questions regarding the return is a long drawn out process. I am very disappointed...
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Izzy
Long Tall Sally
5 months ago
Thank you for sharing your experience with us, and we are sorry to hear this was not up to standard. It is very rare an item is sent out incorrectly, however we will always ensure this is resolved asap, as we can appreciate how frustrating this can be. If you are still having issues with your return, please do not hesitate to contact our customer care team so we can look into this for you
0
Dela
LC
Lisa C
Feefo-verifierat
CAN
5 months ago
Vad Lisa C sa om Long Tall Sally:
Everything shipped quickly, tracking available
Only thing is it’s not so easy to return items in Canada anymore
0
Dela
EW
Erica Westbrook
Feefo-verifierat
CAN
5 months ago
Vad Erica Westbrook sa om Long Tall Sally:
Brown and white pyjamas
My account was hacked in the past at this site and the service team has made it possible for me to continue to make purchases. The delivery service was fine.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.