Long Tall Sally Omdömen

We’re truly sorry this has happened again. We completely understand how frustrating it must be to wait two weeks, only to receive your items in the wrong size, particularly when you ordered correctly. We apologise for the inconvenience of arranging a return and waiting for your refund, and we’ll make sure your feedback about the US and UK sizing is passed on to the relevant team.

We’re sorry to hear the sizing no longer feels consistent and that our customer service wasn’t helpful. We understand how frustrating this must be and really appreciate you sharing your feedback. We’ll pass your comments on to the relevant teams.

Long Tall Sally used to be amazing. I’ve been a shopper for over 10yrs and even got to experience it in person when they were briefly brick and mortar in the States. But this new version has been very hit or miss. I’m terrified to order because of the sizing differences, and the new return policies make it a waste of money should something be wrong.