Hello,
Thank you for your feedback regarding our team and the customer service they deliver.
Kind regards,
Brett Power
Direct Portfolio Support
0
Dela
Betrodd kund
Feefo-verifierat
3 years ago
Impeccable customer service mannerisms which makes interaction very easy and comfortable. Thanks Miche
Brett
Flex Insurance
3 years ago
Hello,
Thank you for your feedback regarding Miche's service and mannerisms.
I will be sharing this with her.
Kind regards,
Brett Power
Direct Portfolio Support
0
Dela
Betrodd kund
Feefo-verifierat
3 years ago
Efficient service
Brett
Flex Insurance
3 years ago
Hello,
Thank you for your feedback regarding our teams service.
Kind regards,
Brett Power
Direct Portfolio Support
0
Dela
Betrodd kund
Feefo-verifierat
3 years ago
Easy to deal with and quick turn around
Needed a fast response and they delivered. Easy to deal with and were happy with the customer service
Brett
Flex Insurance
3 years ago
Hello,
Thank you for your feedback.
Great to read that our team delivered for your experience.
Kind regards,
Brett Power
Direct Portfolio Support
0
Dela
KE
KENNETH
Feefo-verifierat
3 years ago
Vad KENNETH sa om Flex Insurance:
Service was fully online, but was easy to use and had an appropriate result. Cost is very competitive and suited us at this time.
Brett
Flex Insurance
3 years ago
Hi Kenneth,
Thank you for your feedback regarding our online site and the ease of getting a policy.
Great to hear our pricing is competitive.
Kind regards,
Brett Power
Direct Portfolio Support
0
Dela
JO
John
Feefo-verifierat
3124
3 years ago
Vad John sa om Flex Insurance:
Rarely give 5 star. Auto teleresponse voice was not to my liking, sounded 'uneducated' and of doubtful trust, nearly hung up! Nevertheless the live staff were good and overcame by lack of confidence....
Läs mer
Brett
Flex Insurance
3 years ago
Hi John,
Thank you for your feedback and great to read that our team overcame the teleresponse.
Can you please let me know what more the teleresponse, as I would love to get your thoughts on this to make improvements. My email is brett.power@chu.com.au
Looking forward to hearing from you.
Kind regards,
Brett Power
Direct Portfolio Support
0
Dela
LE
Lenai
Feefo-verifierat
3 years ago
Vad Lenai sa om Flex Insurance:
Satisfied with my experience.
Communication was helpful.
Brett
Flex Insurance
3 years ago
Hi Lenai,
Thank you for your feedback.
Can you please email me to let me know where we could have improved to get a higher rating. brett.power@chu.com.au
We always strive to give the highest experience and more details would be great to receive.
Looking forward to hearing from you.
Kind regards,
Brett Power
Direct Portfolio Support
0
Dela
AN
Andrew
Feefo-verifierat
3 years ago
Vad Andrew sa om Flex Insurance:
Excellent.
Brett
Flex Insurance
3 years ago
Hi Andrew,
Thank you for your feedback.
Have a great day.
Kind regards,
Brett Power
Direct Portfolio Support
0
Dela
AN
Angela
Feefo-verifierat
3 years ago
Vad Angela sa om Flex Insurance:
Helpful and responseful
Good response to questions. Felt I could ask questions without being made out to feel like it was a stupid question!
Brett
Flex Insurance
3 years ago
Hi Angela,
Thank you for your feedback.
I will share this with Miche, who was assisting you.
Have a great day.
Kind regards,
Brett Power
Direct Portfolio Support
0
Dela
BE
Beryl
Feefo-verifierat
Melbourne
3 years ago
Vad Beryl sa om Flex Insurance:
The person in sales I dealt with was very helpful in giving me different options which helped me decide on the correct policy for our needs. The cost of our policy was very competitive also.
Brett
Flex Insurance
3 years ago
Hi Beryl,
Thank you for your feedback.
It was a pleasure quoting your policy and I look forward to assisting you again.
Have a great weekend.
Kind regards,
Brett Power
Direct Portfolio Support
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
