Hi Herbert,
Thank you for your feedback and sorry to hear that we have not responded to your email.
I can see that our team spoke to you, this morning. I will be investigating this further.
Sorry again for this.
Kind regards,
Brett Power
Direct Portfolio Support
0
Dela
DC
Damon Casci
Feefo-verifierat
Melbourne
3 years ago
Vad Damon Casci sa om Flex Insurance:
Lillian, Sara and the Flex team are always professional and a pleasure to deal with. Importantly for our business, when a request or issue is flagged as an urgent the Flex underwriting team will be...
Läs mer
Brett
Flex Insurance
3 years ago
Hi Damon,
Thank you for this feedback.
I will be sharing this with the team and General Manager.
Have a nice afternoon.
Kind regards,
Brett Power
Direct Portfolio Support
0
Dela
Betrodd kund
Feefo-verifierat
3 years ago
Good communication and turnaround by Siobhan and Lillian! Will definitely be back
Brett
Flex Insurance
3 years ago
Hello,
Thank you for this feedback and I will be sharing this with Siobhan, Lillian and their managers.
Looking forward to assisting in the future.
Kind regards,
Brett Power
Direct Portfolio Support
0
Dela
NA
Natalie Andersen
Feefo-verifierat
3 years ago
Vad Natalie Andersen sa om Flex Insurance:
Amazing service!
The staff at Flex have been so helpful and I can count on them to provide the services that I require in a timely manner and to the best of their ability. I have never had any complaints when dealing...
Läs mer
Brett
Flex Insurance
3 years ago
Hi Natalie,
Thank you for this feedback and recommendation.
I will be sharing this with the team.
Kind regards,
Brett Power
Direct Portfolio Support
0
Dela
Betrodd kund
Feefo-verifierat
3 years ago
Overall Very Satisfied
Very simple to navigate the website and responded quickly to follow up emails.
Brett
Flex Insurance
3 years ago
Hello,
Thank you for this feedback on our team and also our website.
Have a nice day.
Kind regards,
Brett Power
Direct Portfolio Support
0
Dela
Betrodd kund
Feefo-verifierat
3 years ago
Yes, entirely satisfactory.
0
Dela
PH
Philip
Feefo-verifierat
Wallsend
3 years ago
Vad Philip sa om Flex Insurance:
Overall your service online was prompt and helpful.
The only issue I have is that all documentation and correspondence is held on my private email address. As we are a self managed body corporate future actions including annual renewals will be...
Läs mer
0
Dela
Betrodd kund
Feefo-verifierat
3 years ago
Great communication and easy!, my only gripe would be it took a couple of hours for someone to get back to me after I rang.
0
Dela
MA
Matt
Feefo-verifierat
3 years ago
Vad Matt sa om Flex Insurance:
Very friendly and helpful staff. Product very reasonably priced
0
Dela
Betrodd kund
Feefo-verifierat
3 years ago
Appreciated the different options of cover available, I got a variety of quotes before selecting something our council were happy with.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
