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ExoticDirect Recensioner

Visar alla 1,994 omdömen

Mr Tim Sheppard

Feefo-verifierat

5 years ago

Vad Mr Tim Sheppard sa om ExoticDirect:

Hassle free

Nathan

ExoticDirect

5 years ago

Hello Tim, Thank you so much for rating 5*s. We really appreciate the review and are happy to hear you found the service to be hassle free! Kind regards, The Exotic Direct Team.

Betrodd kund

Feefo-verifierat

5 years ago

I thought it was very good

Nathan

ExoticDirect

5 years ago

Hello, Thank you so much for rating us 5*s. We really appreciate the time taken to leave us this review. Kind regards, The Exotic Direct Team.

Betrodd kund

Feefo-verifierat

5 years ago

Good insurance

Good & average prices, could be abit easier to activate vouchers. Prices could be cheaper but can’t complain at the covered points

Nathan

ExoticDirect

5 years ago

Hello, Thank you for the 4* review. We really appreciate the feedback you have left with us and we will pass these points on to the relevant departments. Kind regards, The Exotic Direct Team.

Betrodd kund

Feefo-verifierat

5 years ago

Easy to deal with, had to make a claim which was also straightforward

Alec

ExoticDirect

5 years ago

Thank you for your positive review. We are really please to hear that you found us easy to deal with and also that when you needed to make a claim that the process was straightforward. If we can be of any further help or assistance in the future, please do let us know. Best regards, The Exotic Direct Pet Insurance Team

Mr Peter Gosden

Feefo-verifierat

5 years ago

Vad Mr Peter Gosden sa om ExoticDirect:

Very quick and easy to use highly recommended

Nathan

ExoticDirect

5 years ago

Hello Peter, Thank you so much for rating us 5*s. We really appreciate the review. Kind regards, The Exotic Direct Team.

Betrodd kund

Feefo-verifierat

5 years ago

Uppladdade medier

Visa alla medier (3)

Item arrived damaged

I ordered a cricket pen from Amazon. First one was lost in the transit and second one arrived cracked. See pictures. I do not have time to return this as I need it immediately for my Reptile. I would...

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Nathan

ExoticDirect

5 years ago

Good Afternoon, Thank you for getting in touch with us, however, there seems to be some confusion, we are an insurance company and offer insurance for exotic pets. We do not sell the type of product you have listed. Kind regards, The Exotic Direct Team.

Ms Alison Ward

Feefo-verifierat

5 years ago

Vad Ms Alison Ward sa om ExoticDirect:

Excellent service. Would recommend

Excellent service all round; very nice guy on the phone, explained everything really well and concluded business efficiently.

Nathan

ExoticDirect

5 years ago

Hello Alison, Thank you so much for rating us 5*s. We are very happy to hear that you experienced an efficient and friendly service. Kind regards, The Exotic Direct Team.

Ms Kelli Summer

Feefo-verifierat

5 years ago

Vad Ms Kelli Summer sa om ExoticDirect:

I highly recommend Exotic Direct. I have my African Grey Parrot Insuranced with them & I have so far found them extremely helpful & jolly nice to talk to!

Alec

ExoticDirect

5 years ago

Hi Kelli, Thank you for this positive review and also for taking the time to add such nice comments. We're all really pleased that you found us helpful, nice to talk to and also to read that you feel able to recommend us to other people looking to insure their pets. If we can every be of any further help or assistance, please do not hesitate to get back in touch. Best regards, The Exotic Direct Pet Insurance Team

Betrodd kund

Feefo-verifierat

5 years ago

Claim for poorly tort

Overall, very good. Gave 4 stars only because when I was trying to get through to you it appeared the phones were not working properly and the website did not give any information, re: Covid-19 or...

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Hayley

ExoticDirect

5 years ago

Hi there, Thank you so much for taking the time to leave your positive review and also for your feedback. We are sorry to hear that you were unable to get though to us when required, we believe this issue has been rectified now. ExoticDirect is part of UK insurance company Bought By Many, which aims to provide better cover for everyone, if you would like further information regarding this we would be happy to discuss this directly on 0345 982 5505. The Exotic Direct Claims Team.

Betrodd kund

Feefo-verifierat

5 years ago

Great experience

Great service

Nathan

ExoticDirect

5 years ago

Hello, Thank you for rating us 5*s. We really appreciate this! Kind regards, The Exotic Direct Team.

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