Hur samlas Feefo-omdömen in?

Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.

Vem kan lämna ett Feefo-omdöme?

Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.

Hur verifierar vi omdömen?

Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.

Hur hanterar vi falska omdömen?

Feefo förhindrar att kunder lämnar falska omdömen, eftersom vi bara erbjuder verifierade köpare att lämna feedback.

ExoticDirect Recensioner

Visar alla 1,993 omdömen

Mr Mark Sale

Feefo-verifierat

Olney, Buckinghamshire.

4 years ago

Vad Mr Mark Sale sa om ExoticDirect:

Very helpful and quick to renew my policy.

Imane

ExoticDirect

4 years ago

Hello Mark,Thank you for rating us 5*s!We are happy to hear that the renewal process was hassle free.Kind regardsThe Exotic Direct Team

Betrodd kund

Feefo-verifierat

4 years ago

Uppladdade medier

Visa alla medier (1)

I wouldn't use any other pet insurer. I have had to make two claims and it was straight forward and an easy process. Thank you!

Imane

ExoticDirect

4 years ago

Hello,Thank you for rating us 5*s!The picture is the best part of your feedback :) your rabbit looks so cute :).Thank you for taking the time to review us, we are very happy that this little bunny is back in shape.Please let us know if you need any assistance in the future.Kind regardsThe Exotic Direct Team

Mrs Angela Brown

Feefo-verifierat

4 years ago

Vad Mrs Angela Brown sa om ExoticDirect:

Thats the tortoise covered!

All ok so far! Just taken the policy so hopefully it will not disappoint

Imane

ExoticDirect

4 years ago

Hello Mrs Angela,Thank you for rating us 5*s!We are very grateful to hear that you have decided to insure your pet tortoise with us.Please let us know if you need any assistance with your policy in the future.Kind regardsThe Exotic Direct Team

Ms Tracey Howitt

Feefo-verifierat

4 years ago

Vad Ms Tracey Howitt sa om ExoticDirect:

You are perfect. Can't say anything other

Imane

ExoticDirect

4 years ago

Hello Tracy,Thank you for rating us 5*s!We are very happy to hear that you are satisfied with our customer service.Kind regardsThe Exotic Direct Team

Betrodd kund

Feefo-verifierat

4 years ago

Good service and we opted for an automatic renewal. Thank you

Good friendly service and very pleasant to deal with

Imane

ExoticDirect

4 years ago

Hello ,Thank you for rating us 5*s!We are very grateful to hear that you enjoyed your experience with us.Kind regardsThe Exotic Direct Team

Miss Tracy Hajiyianni

Feefo-verifierat

4 years ago

Uppladdade medier

Visa alla medier (1)

Vad Miss Tracy Hajiyianni sa om ExoticDirect:

Exceptional Insurers

Feel very reassured having my birds insured with you. Your call handlers are helpful and supportive. Your claim process when needed has been prompt and remarkably this year my monthly payments have...

Läs mer

Mia

ExoticDirect

4 years ago

Good morning Tracy, We are so happy to have been able to help with your gorgeous birds! Thank you for the lovely picture and for taking the time to review! Kind regards, the Exotic Direct Team.

Betrodd kund

Feefo-verifierat

4 years ago

Always amazing service

Always amazing service with my 3 Ferrets, always paid in good time and friendly staff

Mia

ExoticDirect

4 years ago

Good morning, We are so happy to hear we have been able to help with your ferrets, thank you so much for taking the time to review! Kind regards, the Exotic Direct Team.

Miss Charlotte Potter

Feefo-verifierat

Essex

4 years ago

Uppladdade medier

Visa alla medier (1)

Vad Miss Charlotte Potter sa om ExoticDirect:

Great

Not used them yet, and hope we don't have to but great piece of mind. Everything was very quick and arranged my payment date for next month

Mia

ExoticDirect

4 years ago

Good morning Charlotte, We are happy to be able to offer you some peace a of mind, thank you so much for taking the time to review! Kind regards, The Exotic Direct team.

Mr Phil Manning

Feefo-verifierat

4 years ago

Vad Mr Phil Manning sa om ExoticDirect:

Great service

Great service glad I have pet insurance with you, settled quickly

Mia

ExoticDirect

4 years ago

Good morning, We are happy to hear you have been able to join us and are happy with our service. Thank you so much for taking the time to review! Kind regards, The Exotic Direct Team.

Mrs Christine Nichols

Feefo-verifierat

4 years ago

Vad Mrs Christine Nichols sa om ExoticDirect:

Happy with my service

Spoke to a lady about pet insurance she was very helpful answered all my questions so was happy to go ahead with the policy and said i could call if i had ant more questions

Mia

ExoticDirect

4 years ago

Good morning Christine, We are so happy to hear we were able to resolve your questions and that you have been able to join us, thank you so much for taking the time to review! Kind regards the Exotic Direct team.