Hur samlas Feefo-omdömen in?

Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.

Vem kan lämna ett Feefo-omdöme?

Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.

Hur verifierar vi omdömen?

Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.

Hur hanterar vi falska omdömen?

Feefo förhindrar att kunder lämnar falska omdömen, eftersom vi bara erbjuder verifierade köpare att lämna feedback.

ExoticDirect Recensioner

Visar alla 1,993 omdömen

Mrs Kim Collinson

Feefo-verifierat

Guernsey

2 years ago

Vad Mrs Kim Collinson sa om ExoticDirect:

Dealt with issue quickly and efficiently, very easy no fuss

Jodie

ExoticDirect

2 years ago

Hi Kim, Thank you so much for taking the time to leave a positive review, we are extremely pleased you were happy with the service (: Kind Regards, The Exotic Direct Team

Betrodd kund

Feefo-verifierat

2 years ago

Efficiently and sensitively dealt with the claim for fees spent when my hamster died

Catherine

ExoticDirect

2 years ago

Hi Thanks for the great feedback on our claims service. We aim to make claiming with us a better experience than with insurance providers and are pleased to hear its working. Many thanks. Kind Regards The Exotic Direct Team

Mrs Susan Dunford

Feefo-verifierat

Blackpool

2 years ago

Vad Mrs Susan Dunford sa om ExoticDirect:

Renewing my insurance was so simple, I just get an email with my renewal amount on, such a brilliant service, anyone with exotic species needs to insure them through this company

Catherine

ExoticDirect

2 years ago

Hi Susan, Thank you so much for taking the time to leave a positive review, we are extremely pleased you were happy with the service (: Kind Regards The Exotic Direct Team

Miss Freya Riley

Feefo-verifierat

2 years ago

Vad Miss Freya Riley sa om ExoticDirect:

Great insurance company, easy to renew and no complications or hassle

Catherine

ExoticDirect

2 years ago

Hi Freya, Thanks for the great feedback on our service levels, we aim to please. Kind Regards The Exotic Direct Team

Mr Eric Windsor

Feefo-verifierat

2 years ago

Vad Mr Eric Windsor sa om ExoticDirect:

easy and quick renewal done over the phone

Catherine

ExoticDirect

2 years ago

Hi Eric, Thanks for taking the time to leave feedback for us. We really appreciate it and are glad you were happy with our service. Kind Regards The Exotic Direct Team

Miss Sarah Gardner

Feefo-verifierat

2 years ago

Vad Miss Sarah Gardner sa om ExoticDirect:

Seamless I got the renewal info and it auto renewed.

Catherine

ExoticDirect

2 years ago

Hi Sarah, Thanks for the great feedback on our service levels, we aim to please. Kind regards The Exotic Direct Team

Betrodd kund

Feefo-verifierat

2 years ago

I actually have not had to use it. Because my kakariki has been in fine fettle. But if the occasion arises I'm sure they will be there when I need them.

Catherine

ExoticDirect

2 years ago

Thanks for taking the time to leave feedback, much appreciated. Kind regards The Exotic Direct Team

Miss Mercedes Lopez Garcia

Feefo-verifierat

2 years ago

Vad Miss Mercedes Lopez Garcia sa om ExoticDirect:

Good

My two chinchillas are insurance with them, not to many other options in the market for them. I been with them for 10years and I never claim anything , of course that I never have any problem.

Catherine

ExoticDirect

2 years ago

Hi Mercedes, Thanks for the great feedback on our cover, we spent a lot of time developing a policy to suit both the owner and pet! Kind regards The Exotic Direct Team

Mrs Julie Pilcher

Feefo-verifierat

2 years ago

Vad Mrs Julie Pilcher sa om ExoticDirect:

Yes very efficient

Catherine

ExoticDirect

2 years ago

Hi Julie, Thanks for taking the time to leave feedback, much appreciated. Kind regards The Exotic Direct Team

Mrs Angela James

Feefo-verifierat

2 years ago

Vad Mrs Angela James sa om ExoticDirect:

The chance you can't afford to be without

They are OK, I have not had to use them yet. But its the reassurance that they will be when I need them

Catherine

ExoticDirect

2 years ago

Hi Angela, Thanks for taking the time to leave feedback, much appreciated. Kind regards The Exotic Direct Team

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