Hur samlas Feefo-omdömen in?

Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.

Vem kan lämna ett Feefo-omdöme?

Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.

Hur verifierar vi omdömen?

Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.

Hur hanterar vi falska omdömen?

Feefo förhindrar att kunder lämnar falska omdömen, eftersom vi bara erbjuder verifierade köpare att lämna feedback.

ExoticDirect Recensioner

Visar alla 1,993 omdömen

Mrs Marie Crossman

Feefo-verifierat

Blackpool

2 years ago

Vad Mrs Marie Crossman sa om ExoticDirect:

Great service Thank you Mrs m crossman

Catherine

ExoticDirect

2 years ago

Hi Marie, Thanks for taking the time to leave feedback for us. We really appreciate it and are glad you were happy with our service. Kind regards The Exotic Direct Team

Betrodd kund

Feefo-verifierat

2 years ago

All-round good service

Simple to follow quote and instructions for renewal. No stress and good to know that my creep is insured.

Catherine

ExoticDirect

2 years ago

Hi Hi, Please find attached the system export for the date range listed above. Please can this be checked against the sanctions database and output confirmed by COB tomorrow. Many thanks. The Exotic Direct Team

Betrodd kund

Feefo-verifierat

2 years ago

Catherine

ExoticDirect

2 years ago

Hi, Thanks for taking the time to leave feedback, much appreciated. Kind regards The Exotic Direct Team

Miss Jasmine Sullivan

Feefo-verifierat

2 years ago

Vad Miss Jasmine Sullivan sa om ExoticDirect:

It’s perfect that they automatically renews so you don’t have to worry

Jodie

ExoticDirect

2 years ago

Hi Jasmine, Many thanks for the positive feedback on our website, our aim is to make things as simple as possible. Kind regards The Exotic Direct Team

Mrs Janet Robbins

Feefo-verifierat

Cheltenham

2 years ago

Vad Mrs Janet Robbins sa om ExoticDirect:

Excellent service

I have used Exotics insurance for my ferrets for the past 7 or 8 years. I have a never had a claim refused. The maximum level for ferrets is quite low at £2000 especially as the majority of mine...

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Jodie

ExoticDirect

2 years ago

Hi Janet, Thanks for taking the time to leave feedback for us. We really appreciate it and are glad you were happy with our service. Kind Regards, Exotic Direct Team

Betrodd kund

Feefo-verifierat

2 years ago

Fabulous

Easy to talk to Jodie all about insurance for my African grey Whoopi

Jodie

ExoticDirect

2 years ago

Hi, Thank you so much for taking the time to leave a positive review, we are extremely pleased you were happy with the service (: Kind Regards, Exotic Direct Team

Betrodd kund

Feefo-verifierat

2 years ago

Great!

Really well informed and gave great advice as I’m a first time reptile owner

Sam

ExoticDirect

2 years ago

Hi, Thanks for leaving us such positive feedback and we're really, really pleased to hear you found the service so helpful! Kin regards, The Exotic Direct Team

Miss Kelly Curtis

Feefo-verifierat

Swindon

2 years ago

Vad Miss Kelly Curtis sa om ExoticDirect:

Great insurance company

Always 5 star service. Never had an issue with a claim. Have used these for nearly 4 years now.

Sam

ExoticDirect

2 years ago

Hi Kelly, Thank you so much for the great feedback on your claims experience! We really appreciate your time leaving this review. (: Kind regards The Exotic Direct Team

Miss Kaye Williams

Feefo-verifierat

Wednesbury

2 years ago

Vad Miss Kaye Williams sa om ExoticDirect:

We can concentrate on loving Charlie knowing he is covered so well

Easy to sort out excellent deal. Charlie is very important to us so it’s nice he is in safe hands with this policy. We can concentrate on loving him whilst we know he’s covered so well

Catherine

ExoticDirect

2 years ago

Hi Kaye, Thanks for the great feedback on our cover, we spent a lot of time developing a policy to suit both the owner and pet! Kind Regards The Exotic Direct Team

Mr Andy Rann

Feefo-verifierat

Porton

2 years ago

Vad Mr Andy Rann sa om ExoticDirect:

Hassle Free Renewal.

Hassle Free Renewal. I did not have to remember as ExoticDirect looked after that for me.

Jodie

ExoticDirect

2 years ago

Hi Andy, Thanks for the great feedback on our service levels, we aim to please. Kind Regards The Exotic Direct Team

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Våra oberoende utmärkelser uppmärksammar de varumärken som är bäst på kundservice. Vinnarna utses baserat på de betyg de får från sina kunder.

Vad är Trusted Service Awards?

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ExoticDirect Omdömen

Hur samlas Feefo-omdömen in?

Vem kan lämna ett Feefo-omdöme?

Hur verifierar vi omdömen?

Hur hanterar vi falska omdömen?