Shocking email response asking for flights to be paid in full within 4 hour
Sent an email asking for full payment of flights within a 4 hour timescale for a holiday in November then went you try to call they are closed. Need to wait a weekend to see if we still have a...
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Customer support
Destination 2
3 years ago
Hello we are sorry your flight ticket was subject to the airline requiring immediate full payment in order to secure the seat, this is beyond our control but is explained in our booking terms that you ticked to accept. Airlines may take this action to ensure they have passengers committed to travelling and to determine demand. When this happens, you will be notified and given a choice in which you may either pay in full at that time or pay at your originally arranged balance due date. Attempts were made to contact you prior to our department being closed for the weekend and we can only sympathise with the frustration this may have caused, the team will make every effort to address the flight aspect for you and be in touch via normal channels.
Betrodd kund
3 years ago
Still awaiting contact, might want to actually do what you say
0
Dela
MT
MR STEPHEN THORNING
3 years ago
Vad MR STEPHEN THORNING sa om Destination 2:
Really helpful and all booked efficiently.
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Dela
ME
Miss Nicole Eagles
3 years ago
Vad Miss Nicole Eagles sa om Destination 2:
Very Happy
Great prices and easy booking process. Confirmation came very quickly and included everything I needed ready for my trip in November.
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Dela
MB
Mrs Deborah Backhouse
3 years ago
Vad Mrs Deborah Backhouse sa om Destination 2:
Amazing service Gemma was so helpful and price was good,would book again.
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Dela
Betrodd kund
3 years ago
Very helpful on phone and explained things very clearly
0
Dela
MM
Mrs Shirley Matthews
3 years ago
Vad Mrs Shirley Matthews sa om Destination 2:
very helpful
0
Dela
Betrodd kund
3 years ago
No frills but speedy phone service
I knew what I wanted when I rang, but the charming Andy led me through the procedure quickly, efficiently and cheaply with no added costs. Substantially cheaper than a well known rival. That part...
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0
Dela
Betrodd kund
3 years ago
Very professional
I'll certainly recommend Destination2 to anyone, which I've already done. This is the third time that I've used the company. They always take care of all the fine details
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Dela
MP
Mr Russell Perry
3 years ago
Vad Mr Russell Perry sa om Destination 2:
Easy to use
They were very competitive on the costs and were easy to book.
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Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
