Hi yes he was very helpful and informative for the hotel and think we will contact him again for future hotels
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Dela
Betrodd kund
3 years ago
Repeat user now
This is now the second time I've used destination2, and again the process was seamless. As opposed to other companies, here you can speak to someone. Ask for Stephen, who is prompt and always gets...
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Dela
Betrodd kund
3 years ago
Cheap hotels but deposit is high
The deposit is too much specially when your booking for a family of 3 or more and if you change our cancel you've lost it. For that reason I give it a poor other then that you do find great deals if...
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Customer support
Destination 2
3 years ago
Hello we are disappointed you found this to be the case about the deposit since you booked online on our website which is clear about that point before proceeding. You also ticked to accept our terms and conditions which further explain fees if you change or cancel. None the less, we are happy that you have seen great deals as we aim to be extremely competitive.
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Betrodd kund
3 years ago
Yes I would recommend then. Communication was good and all queries were answered.
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Betrodd kund
3 years ago
Very good but could have been more consistent on answering one question we had.
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MC
Mrs Lesley Cartledge
3 years ago
Vad Mrs Lesley Cartledge sa om Destination 2:
Not good
I sent the code I had been given by you, and they sent a reply telling me to use QCVRQY which is the code we used, and we sent you a photo with us using that code. so not impressed to be honest.
Customer support
Destination 2
3 years ago
Hello Lesley, we are sorry you had this experience, it would appear that you needed an alternative email to use with the code, the code was not wrong but this was unclear and we apologise for the confusion.
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Betrodd kund
3 years ago
Amazing Customer Service Level by Destination 2
Destination 2’s service level was impeccable from start to finish of my all questions to eventually complete a Holiday booking with them. This was service level was provided throughout my call by...
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Dela
MM
Ms Maria Matabane
3 years ago
Vad Ms Maria Matabane sa om Destination 2:
Matt was pleasant and helpful. He was knowledgable and managed to assist me to book a holiday as I asked . I am happy and I will definitely use them again
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
