We booked the holiday Sunday morning by card over the phone someone rang an hour later to ask for the 3 numbers on the back of the card which I said I would not give it out over the phone as I did...
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Andrew Smith
Destination 2
9 years ago
Our online system ensures that card details are encrypted and the agents will require the 3 digit security code to ensure that we are speaking with the correct client and card holder. For security the client could have called back on our sales line. The admin department is closed over the weekends and the agent would advised that all documents could only be sent on the Monday following confirmation which, according to our records, was honoured. We do apologise for the incorrect subject line in the email but can confirm that all other details and booking documents were correct. We are currently installing a new system which may have resulted in a duplication of a subject line.
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Dela
Betrodd kund
9 years ago
Great service
Contacted me within an hour to process booking. Great customer service, everything explained clearly and concisely
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Dela
Betrodd kund
10 years ago
Excellent
Service was fantastic
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Dela
TC
Trusted Customer
West Lothian
10 years ago
Vad Trusted Customer sa om Destination 2:
Great customer service and very professional
Nadine the advisor I spoke to was very helpful and very professional. She was very polite and knew exactly how to advise me on the few questions I had regarding booking my holiday
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Dela
TC
Trusted Customer
LHR
10 years ago
Vad Trusted Customer sa om Destination 2:
Couldn't ask for better service
Nadine was the most helpful person I have ever come across if it wasn't for her I wouldn't have travelled. Excellent service you should be so proud to have her as a part of the team. She went out of...
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0
Dela
Betrodd kund
10 years ago
Good service
Destination 2 staff were very helpful but regarding replying to e-mails they have never responded to any of mine, I have to call and ask the question. The website is really nice and after booking a...
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0
Dela
TC
Trusted Customer
Beverley
10 years ago
Vad Trusted Customer sa om Destination 2:
How to Contact
Very helpful when you get to speak to someone. The contact points should be more accessible and free, not 10p a minute.
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Dela
TC
Trusted Customer
10 years ago
Vad Trusted Customer sa om Destination 2:
Book then relax with confidence you have booked with a very professional and reliable company.
Top class service from this company. The luxurious holiday that I have booked at a very reasonable price. Definitely an incentive to book was Karen the tour operator that I spoke to. Karen is such...
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0
Dela
TC
Trusted Customer
Paisley
10 years ago
Vad Trusted Customer sa om Destination 2:
Great experience
Fab, professional and very helpful.
0
Dela
TC
Trusted Customer
East Anglia
10 years ago
Vad Trusted Customer sa om Destination 2:
Would highly recommend
Amazing service - Nadine went above and beyond to be helpful. If the holiday is half as good as the service then we will will have a fantastic time. Would highly recommend.
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Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
