Good on existing holiday. Not so good on future holiday enquiry
0
Dela
Betrodd kund
3 years ago
Feel like I have been conned
I booked with them online, then a few days after receiving the confirmation email, contacted the hotel directly to make dinner reservations - the hotel had no record of my booking. When I contacted...
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Customer support
Destination 2
3 years ago
Hello we are sorry you feel like this, it is surely simply a delay in timescales getting back to you for which we apologise. The hotel will have an allocation for Destination2 and your booking will be part of that but they do not always ask for names until nearer travel. For our part, it can take a while to go through our reservation process to get the right reference for a guest to approach the hotel directly and which may be different to that we use. We will ask for attention to this for you and for the team to manage your expectation about when they can provide the detail you need.
1
Dela
Betrodd kund
3 years ago
Great phone service!
Had a great experience booking through Destination 2. Confirmed the options by phone and then booked online. Vouchers arrived very quickly. A pain-free and pleasant experience. Will definitely use...
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0
Dela
Betrodd kund
3 years ago
So far so good but I haven’t travelled yet
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Dela
MM
Mrs Marie Martins
3 years ago
Vad Mrs Marie Martins sa om Destination 2:
it was an easy experience. I would recommend them
0
Dela
MC
Mr Alan Collins
3 years ago
Vad Mr Alan Collins sa om Destination 2:
Very professional and helpful service, only took a few minutes to organise our cruise holiday.
0
Dela
MT
Mr Paul Tarmas
3 years ago
Vad Mr Paul Tarmas sa om Destination 2:
Easy to book, good price.
0
Dela
Betrodd kund
3 years ago
AMAZING LADY AND SERVICE! VERY PROFESSIONAL!
Service was excellent, customer service impeccable.
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MD
Miss irene Denham
Lymington, Hampshire
3 years ago
Vad Miss irene Denham sa om Destination 2:
Helpful, friendly, professional.
Stephen was my assistant, and helped me to get my holiday sorted, from baggage to flights, yes I would recommend them.
0
Dela
MA
Mr minn Aye
London
3 years ago
Vad Mr minn Aye sa om Destination 2:
Good holiday booking experience with Llewys@Destination2.
Llewys Benbow was able to give me good advice on the resort and hotel choice which would suit our requirements as a family holiday to Mauritius in January 2023.
He was polite, patient and not pushy. ...
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
