System crashed when trying to book, but lady that I spoke on on the phone was excellent and sorting thinks for us.
0
Dela
RA
Robert Armstrong
Derbyshire
3 years ago
Vad Robert Armstrong sa om Destination 2:
Prompt attention. Even on a Sunday!
Shauna Golding Was fab, after our ‘on request’ choice was unavailable she found us a good alternative and promptly refunded the small £’s difference. Great service thanks.
0
Dela
Betrodd kund
3 years ago
The most stressful unhelpful experience in travel ever. It’sa shame,
Pay more attention to details. Do not leave clients waiting a whole day to sort out their problems. It was the MOST stressful day I have encountered. The worst service with just two customer service...
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Customer support
Destination 2
3 years ago
We are sorry your expectation was not managed properly on this occasion, it can be the case that enquiries take longer to resolve which is beyond our control. None the less we take on board your feedback which is appreciated to help us improve and we are happy that you identify some staff for praise.
0
Dela
Betrodd kund
3 years ago
Clear and trustworthy.
Clear pricing on the website, what you see is what you get with no hidden extras or exclusions.
0
Dela
MT
Mr Paul Taylor
3 years ago
Vad Mr Paul Taylor sa om Destination 2:
Great locations and very competitive prices
Highly recommend, easy to use website.
0
Dela
Betrodd kund
3 years ago
Because of a medical situation which arose literally 48 hours after booking, we have been told that our deposit is forfeit.
Customer support
Destination 2
3 years ago
We are sorry to hear this and hope that as per our booking terms when making your booking online, you had taken some insurance as is part of the contract. However, we can see that other than losing deposit you also have an option of amending which we hope assists otherwise since we try to help where possible in all situations preventing travel.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
