Hur samlas Feefo-omdömen in?

Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.

Vem kan lämna ett Feefo-omdöme?

Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.

Hur verifierar vi omdömen?

Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.

Hur hanterar vi falska omdömen?

Feefo förhindrar att kunder lämnar falska omdömen, eftersom vi bara erbjuder verifierade köpare att lämna feedback.

The Cumberland Omdömen

https://www.cumberland.co.uk

Betygsatt

Exceptionell

Kinder Banking - It's In Our Nature

Tjänst

4.9

/5

Produkt

4.7

/5

5

4

3

2

1

2,032

176

21

10

11

2,250

omdömen under det senaste året

Visar alla 9,627 omdömen

MJ

Miss Jackson

6 years ago

Köpdatum: 13/04/2018

Vad Miss Jackson sa om The Cumberland:

Our experience with Cumberland has been excellent from start to finish! we have been dealing with James Cookson from the Preston branch who has really looked after us, any questions we have had he has

...

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0

Betrodd kund

6 years ago

Köpdatum: 11/04/2018

Very friendly and personal service. It took 1.5 months to process our application though, which is a really very long time.

0

Betrodd kund

6 years ago

Köpdatum: 10/04/2018

Simple and easy to understand but it took quite a long time to get what needed to be done done. Also things that were meant to be changed a long time ago weren’t done meaning things took longer this t

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Lauren

The Cumberland

6 years ago

Thank you for your positive feedback and ratings. I’m sorry that there was a slight delay in the process and understand that your local branch manager has called you to explain the reason for this.

Lauren McGuiness

Digital Agent

0

MT

Mr Tuson

6 years ago

Köpdatum: 10/04/2018

Vad Mr Tuson sa om The Cumberland:

I opened an account online. Very simple to do. Once submitted, excellent communication on progress via text and letter. All in all very easy to deal with.

0

MR

Miss Ritchie

6 years ago

Köpdatum: 12/04/2018

Vad Miss Ritchie sa om The Cumberland:

...

0

Betrodd kund

6 years ago

Köpdatum: 09/04/2018

Very efficient, great service.

0

Betrodd kund

6 years ago

Köpdatum: 09/04/2018

Great current account which gives access to a fantastic regular savers account. Easy to open and super friendly contact team if you have any queries.

0

MC

Mr Cavers

6 years ago

Köpdatum: 09/04/2018

Vad Mr Cavers sa om The Cumberland:

Well done

0

MP

Mr Peat

Dumfries

6 years ago

Köpdatum: 10/04/2018

Vad Mr Peat sa om The Cumberland:

Lynsey made it so easy! Great to talk to and very understanding to what i wanted to do. Great service

0

MW

Miss Whyte

6 years ago

Köpdatum: 10/04/2018

Vad Miss Whyte sa om The Cumberland:

Absolutely brilliant service, kind, polite and respectful staff who explained things very clearly. Would definitely recommend to others!

0

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Om The Cumberland

As a cornerstone of the Cumbrian landscape for over 170 years The Cumberland is one of the region’s most familiar and trusted businesses. We’re here to create a banking experience that’s kinder to people and planet. Our business is to help people realise and achieve their financial goals. Whether it’s looking for that first place of your own, more space for your growing family, or a change of lifestyle and the challenge of running your own hospitality business, our experts can support you with straight-forward advice and an award-winning range of mortgages. We aim to provide exceptional customer experiences, and working with Feefo helps us to understand whether we’re making this happen. Thanks to all our customers who have provided us with feedback to help us continue to improve our business and help us deliver ‘kinder banking’.

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(01228) 403 141

Cumberland House, Cooper Way, Carlisle, Cumbria, CA3 0JF, United Kingdom