Merchant Logo

The Cumberland Omdömen

Betygsatt
Exceptionell

Kinder Banking - It's In Our Nature

Tjänst
4.9
/5
Produkt
4.9
/5

5

4

3

2

1

1,996

189

20

12

16

2,233

omdömen under det senaste året

Visar alla 11,859 omdömen
MJ
Mrs Jackson
Kendal
14 hours ago
Köpdatum: 13/06/2025
Vad Mrs Jackson sa om The Cumberland:
Polite & professional
Very explanatory… in layman’s terms so I understood, very polite & professional got to the point and made me feel at ease it’s a big decision dealing with you finances.
Merchant Logo
SimonaB
The Cumberland
4 hours ago
Thank you for leaving such a positive review, Mrs Jackson, we really do value your feedback. Customer Experience is our priority and we are delighted that you have been so happy with the service provided.
0
Dela
Betrodd kund
14 hours ago
Köpdatum: 13/06/2025
Telephone adviser.
My telephone adviser was on time, understanding and efficient, and explained everything I needed to know about my investment.
Merchant Logo
SimonaB
The Cumberland
4 hours ago
Thank you for leaving such a positive review, we really do value your feedback. Customer Experience is our priority and we are delighted that you have been so happy with the service provided.
0
Dela
Betrodd kund
17 hours ago
Köpdatum: 12/06/2025
Fast efficient friendly very helpful
Merchant Logo
SusanD
The Cumberland
2 hours ago
thank you for leaving such a positive review Mr Threlkeld, we really do value your feedback. Customer Experience is our priority and we are delighted that you have been so happy with the service provided.
0
Dela
Betrodd kund
19 hours ago
Köpdatum: 03/06/2025
Able to discuss my needs with a real human being .
0
Dela
Betrodd kund
20 hours ago
Köpdatum: 10/06/2025
Very pleased with the service I got
Very good and professional
0
Dela
Betrodd kund
1 day ago
Köpdatum: 06/06/2025
Really friendly service
For me, I had a great service and I'm happy with the process and my new accounts. My husband had a different experience.
0
Dela
Betrodd kund
1 day ago
Köpdatum: 09/06/2025
Excellent
Friendly customer focused and knowledgeable and explained things clearly
0
Dela
Betrodd kund
1 day ago
Köpdatum: 13/06/2025
Spot on
The girl was very helpful and friendly
0
Dela
Betrodd kund
1 day ago
Köpdatum: 13/06/2025
Great seevice
Excellent and efficient service provided by you advisor; a throughly professional lady who is a credit to turn orgaisation
0
Dela
Betrodd kund
1 day ago
Köpdatum: 13/06/2025
Reassuring staff.
The service I have received at the Ulverston branch has been very good. The advisor made the whole investment process very easy for me. She was friendly and reassuring. My only issue us that the...

Läs alla
0
Dela
Om The Cumberland
As a cornerstone of the Cumbrian landscape for over 170 years The Cumberland is one of the region’s most familiar and trusted businesses. We’re here to create a banking experience that’s kinder to people and planet. Our business is to help people realise and achieve their financial goals. Whether it’s looking for that first place of your own, more space for your growing family, or a change of lifestyle and the challenge of running your own hospitality business, our experts can support you with straight-forward advice and an award-winning range of mortgages. We aim to provide exceptional customer experiences, and working with Feefo helps us to understand whether we’re making this happen. Thanks to all our customers who have provided us with feedback to help us continue to improve our business and help us deliver ‘kinder banking’.
Läs alla
Cumberland House, Cooper Way, Carlisle, Cumbria, CA3 0JF, United Kingdom
Award

Feefo Trusted Service Awards

Våra oberoende utmärkelser uppmärksammar de varumärken som är bäst på kundservice. Vinnarna utses baserat på de betyg de får från sina kunder.

Varför lita på Feefo-omdömen?

Om The Cumberland
As a cornerstone of the Cumbrian landscape for over 170 years The Cumberland is one of the region’s most familiar and trusted businesses. We’re here to create a banking experience that’s kinder to people and planet. Our business is to help people realise and achieve their financial goals. Whether it’s looking for that first place of your own, more space for your growing family, or a change of lifestyle and the challenge of running your own hospitality business, our experts can support you with straight-forward advice and an award-winning range of mortgages. We aim to provide exceptional customer experiences, and working with Feefo helps us to understand whether we’re making this happen. Thanks to all our customers who have provided us with feedback to help us continue to improve our business and help us deliver ‘kinder banking’.