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CHU Underwriting Agencies Recensioner

Visar alla 1,681 omdömen

Betrodd kund

Feefo-verifierat

4 years ago

Always update on any changes to policy in clear manner. Always helpful when contacted via telephone or email.

Rachelle

CHU Underwriting Agencies

4 years ago

Thank you for your feedback, we really appreciate you taking the time to share this with us and our community.

Erin

Feefo-verifierat

4 years ago

Vad Erin sa om CHU Underwriting Agencies:

Chu making insurance easy

Efficient, professional and exactly what I needed! Thank you 🙏

Rachelle

CHU Underwriting Agencies

4 years ago

Hi Erin,It is great to hear that you had such a positive experience. We will pass this feedback onto our customer service team.Team CHU

Betrodd kund

Feefo-verifierat

4 years ago

Poor claims process

Poor claims experience where CHU tells lies.

Kara

CHU Underwriting Agencies

4 years ago

Thank you for your review. We have very high expectations with our claims service delivery at CHU and apologise that our service did not satisfy your expectations in this instance.

Betrodd kund

4 years ago

CHU fails to deliver on customer service as outlined on its web site. It's all lies as staff lie and simply try to cover up the poor service in the claims department.

MRS JEANNA EDWARDS

Feefo-verifierat

4 years ago

Vad MRS JEANNA EDWARDS sa om CHU Underwriting Agencies:

Don't go with this insurer.

Will be seeking a new insurer when renewal is due.

Vicki

CHU Underwriting Agencies

4 years ago

Hi Jeanna I'm sorry to read your review. Would it be possible to obtain specifics so that I have the opportunity to investigate? Regards Vicki

MRS JEANNA EDWARDS

4 years ago

Hi Vicki, is there a number I can contact you on?

Vicki

CHU Underwriting Agencies

4 years ago

Hi Jeanna I've emailed you my contact number. Regards Vicki

Betrodd kund

Feefo-verifierat

4 years ago

Helpful Staff. Despite your higher policy cost (than RAC) your past support encouraged us to renew.

Rachelle

CHU Underwriting Agencies

4 years ago

We are so pleased that you had a positive experience and thank you for taking the time to leave your feedback. We appreciate that you are long time loyal customer.

Betrodd kund

Feefo-verifierat

4 years ago

Admitted an error and remedied the situation.

Rachelle

CHU Underwriting Agencies

4 years ago

We appreciate your feedback and are so glad that the outcome was positive.

THE SECRETARY, SP 19636

Feefo-verifierat

4 years ago

Vad THE SECRETARY, SP 19636 sa om CHU Underwriting Agencies:

Doing everything online now is most efficient both in communication and receiving the renewal certificate.

Rachelle

CHU Underwriting Agencies

4 years ago

Thank you for your kind words and positive feedback. We appreciate you taking the time to share your feedback with us and the community.

Betrodd kund

Feefo-verifierat

4 years ago

Phoned CHU 1300289248 Thursday 28/10 at 4.00pm SACST and again Thursday 4/11 at 11.40am heard a number of condescending messages and then advised the office was closed. Odd working hours. New charge...

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Vicki

CHU Underwriting Agencies

4 years ago

Hi Firstly apologies for the delay in replying. Our phone line is open Monday to Friday, 9am to 8pm AEST. Not sure how you received a message that our office was closed. If you are able to provide your contact number our system support area can investigate further. Regards Vicki

Betrodd kund

4 years ago

I should like to upgrade my rating of CHU to four [4] stars.

Vicki

CHU Underwriting Agencies

4 years ago

Hi That would be much appreciated. Thank you. To change your feedback, simply click the "Leave Your Feedback" button in the original email that was sent, and you will have the option to change your rating. Regards Vicki

Betrodd kund

Feefo-verifierat

4 years ago

GREAT SERVICE

Easy to use website. Always easy to speak with someone. Use them both as a manager of strata schemes and an owner/contents insurance.

Rachelle

CHU Underwriting Agencies

4 years ago

Thank you for being a loyal customer. We are so pleased that you have had a positive experience with both our website and our customer service team and thank you for taking the time to leave your feedback.

Rachelle

CHU Underwriting Agencies

4 years ago

Thank you for taking the time to leave your feedback. We are so pleased that you had a positive experience with both our customer service team and our website. We will pass on this feedback to the teams.

Betrodd kund

Feefo-verifierat

4 years ago

Good landlord insurance policy

Good comprehensive landlord policy. Easy application online

Rachelle

CHU Underwriting Agencies

4 years ago

Thank you for your kind words and positive feedback. We appreciate you taking the time to share your feedback with us and the community.

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CHU Underwriting Agencies Omdömen

Hur samlas Feefo-omdömen in?

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Hur verifierar vi omdömen?

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