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Omdömen för CHU Underwriting Agencies | Kundtjänstomdömen för {{merchantUrl}} | Feefo

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106 Cromer Road Pty Ltd

Feefo-verifierat

dingley village (registered office address)

4 years ago

Vad 106 Cromer Road Pty Ltd sa om CHU Underwriting Agencies:

This years insurance Policy was sent to the address of the insured property (106 Cromer Road Beaumaris , rather than our registered office , which is the usual practice . The CHU letter was...

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Victoria Garamy Longbottom

CHU Underwriting Agencies

4 years ago

Hi Steven, I have checked the policy and can confirm we currently have the postal address as you have requested above. I’ll call you later this morning to discuss further.

PETER RENNI

Feefo-verifierat

7018

4 years ago

Vad PETER RENNI sa om CHU Underwriting Agencies:

good

i didn’t need any service but the website was easy to use

Rachelle Trayer

CHU Underwriting Agencies

4 years ago

Hi Peter, Thank you for taking the time to leave us feedback! We appreciate your feedback about the website and are always striving to offer the best user experience online. Team CHU

LEON KENNEDY SUPER PTY LTD ITF LDK SUPER FUND

Feefo-verifierat

4 years ago

Vad LEON KENNEDY SUPER PTY LTD ITF LDK SUPER FUND sa om CHU Underwriting Agencies:

Quick efficient and easy to deal with. Never had an issue with getting information and very vast response times

Rachelle Trayer

CHU Underwriting Agencies

4 years ago

Hi Leon, Thank you for your kind words and positive feedback. Our teams work hard to provide the highest level of service to our customers. We appreciate you taking the time to share your feedback with us and the community. Team CHU

Betrodd kund

Feefo-verifierat

4 years ago

renewal notice well in advance and all relevant info supplied

Rachelle Trayer

CHU Underwriting Agencies

4 years ago

We are glad that your renewal experience was a positive one. We greatly appreciate you leaving your feedback.

Kathryn

Feefo-verifierat

4 years ago

Vad Kathryn sa om CHU Underwriting Agencies:

Very efficient service. I had a bad experience with my previous insurer and CHU has restored my faith.

Rachelle Trayer

CHU Underwriting Agencies

4 years ago

Hi Kathryn, Its great to hear that you had such a positive experience and that your faith has been restored. We will pass this feedback onto our customer service team. CHU

Betrodd kund

Feefo-verifierat

4 years ago

Quick, friendly & easy.

Quick, easy and friendly.

Rachelle Trayer

CHU Underwriting Agencies

4 years ago

We are so pleased that you had a positive experience and thank you for taking the time to leave your feedback.

Betrodd kund

Feefo-verifierat

4 years ago

Rip off

Insurance is dear enough already, without charging a 1.2% credit or debit card payment fee.

Victoria Garamy Longbottom

CHU Underwriting Agencies

4 years ago

Thank you for taking the time to provide your feedback.We understand a credit card fee can be an undesirable additional amount on top of the policy premium. Our renewal documents state payments by credit card may attract a surcharge. We also provide alternate options which don’t attract a fee.Happy to discuss further on 1300 289 248.

Betrodd kund

Feefo-verifierat

4 years ago

Friendly and competent staff assisting in insurance cover renewal/

Rachelle Trayer

CHU Underwriting Agencies

4 years ago

Thank you for your feedback. We will pass it on to our customer service team who are always striving to give the best possible service to our customers.

Peter

Feefo-verifierat

Bowral NSW

4 years ago

Vad Peter sa om CHU Underwriting Agencies:

Excellent product with comprehensive cover and competitive pricing.

Prompt response, however, relevant docs not attached to original quote email received.

Rachelle Trayer

CHU Underwriting Agencies

4 years ago

Hi Peter, Thank you for taking the time to give us feedback and raising the issues about the relevant documents not being attached with the original quote. We have passed this onto our technical team to fix and ensure that moving forward the experience is seamless. Thank you CHU

Victoria Garamy Longbottom

CHU Underwriting Agencies

4 years ago

Hi Peter I have reviewed the original quote request. Upon review, it appears the system correctly triggered a referral due to a response to one of the questions. This in turn required an underwriter review the request. The quote was subsequently approved and released will all relevant documents attached. Once again, thank you for your feedback.