Alton Towers Holidays är inte längre en aktiv Feefo-kund
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Betrodd kund
Feefo-verifierat
6 years ago
Booking confirmation e-mail needs to be clearer
The on-line booking process was reasonably easy. Before booking I read reviews and noticed that others had complained about breakfast not being available.
There is a small link buried in the booking...
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Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
Fast and simple booking process
Fast and easy to use
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Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
Easy
So user friendly & easy to book & find what we wanted
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Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
Very easy to book which is fab. My only issue was that we called to ask about the eat out to help out service and they didn’t know if they did it or not.... so we will now book somewhere else.
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Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
Booked online. Super clear and easy to do
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Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
Great booking!
Really simple and easy to book!
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Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
It was quick and simple
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Betrodd kund
Feefo-verifierat
6 years ago
Just check
Might have been user error, but when booking two night stay I was expecting to have access to park on days 2 and 3, but when I read it was days 1 and 2. This just means I have to get up at 5 to get...
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Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
Not easy to book!!
Absolutely rubbish. I tried to book online which I couldn’t do so called to speak to an agent, who was lovely by the way. But the process took more than 30 minutes and after spending £1000 in total...
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Trusted Customer
Feefo-verifierat
Kent
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
Super customer service and they know their stuff. Would recommend to all
Ashleigh was amazing on the phone helping us book for the beginning of September. Her customer service was fantastic and she answered all our questions relating to NHS discount, park and water park...
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
