Alton Towers Holidays är inte längre en aktiv Feefo-kund
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Trusted Customer
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Hemel Hempstead
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
Really good time but social distancing makes it hard
The check in system was very easy and convenient! Early check in saved loads of time when coming back from the park at a busy period! Staff were also incredibly helpful and friendly! I really hope...
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TC
Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
Not totally clear on what is and is not included. Would be better to include park tickets in th3 price.
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Betrodd kund
Feefo-verifierat
6 years ago
Thank you again to the lady for my booking, very happy with my booking.
The lady I spoke to, sadly I cannot remember her name but could it be Tania? She was very helpful, she patiently explained me the options and choices. I was undecided in certain things but she made...
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Betrodd kund
Feefo-verifierat
6 years ago
Easy to use but could give information out easier
Website was straightforward to use but I would have liked the different prices displayed on the calendar instead of having to keep going back and changing the dates to see when it would be cheapest...
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TC
Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
Easy booking
Easy, straight forward booking process.
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TC
Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
Don't bother calling up for advice on a booking!
Staff on the telephone VERY unhelpful- almost happy to tell me they couldn't help!
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TC
Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
Would have preferred one price for the whole experience instead of all the add ons after booking the accommodation
1
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TC
Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
Decent experience all round. Pretty simple.
0
Dela
TC
Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
Unknown Issues
No idea whether my booking includes park tickets, booking suggests the park is closed on one of the days (after booking) and the number cuts off when you call. Still no reply to emails either.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
