Alton Towers Holidays är inte längre en aktiv Feefo-kund
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Betrodd kund
Feefo-verifierat
6 years ago
So far it’s been pretty bad, it let me book Alton towers hotel without making me aware that the park would be closed for winter. So far I haven’t been able to get any response to change booking.
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Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
disappointed.
Booking proved to be easy and making the payment. However was disappointed that after making the booking I found I couldn't book a breakfast slot before 10am or a dinner slot before 90m.
Having a...
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Betrodd kund
Feefo-verifierat
6 years ago
Improvements to the various booking tools needed
The site was slow and did not make the booking on two occasions saying it could not be completed. Third attempt we got booked.The link to the bookatable is a great addition but each booking froze at...
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Betrodd kund
Feefo-verifierat
6 years ago
Call handler was absolutely brilliant
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Betrodd kund
Feefo-verifierat
6 years ago
excellent customer service monique
Online booking was fine but when we got there the pod was not as expected so we asked to move to the hotel where the customer service from Monique especially was absolutely brilliant!!!
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Betrodd kund
Feefo-verifierat
6 years ago
Easy to use
Easy to use website. Straight forward booking.
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TC
Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
Very simple and straightforward
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Betrodd kund
Feefo-verifierat
6 years ago
Uppladdade medier
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Alton towers not taking calls so onelce booked I was unable to contact them. Advert said including breakfast. Weve stayed at alton towers many times and had full breakfast so very miss leading when...
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Betrodd kund
Feefo-verifierat
6 years ago
The booking system was very clear. It have a range of options of places to stay that weren’t just for Alton Towers hotels. Made booking our break quick & easy
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Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
The information was straight forward but it would be good to have an accommodation price with park tickets at first point of sale
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
