Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie na The Works

http://www.theworks.co.uk

DOBRÉ

Inspiring and empowering customers to read, learn, create and play

Služby,

3.1

520

104

447

1,242

hodnotenia za posledný rok

Zobrazujú sa všetky recenzie v počte 269,282

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Impressive service

As always extremely impressed with the service. Speedy delivery.

Joanne Leith

Overená spoločnosťou Feefo

1 year ago

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

2025 Calendar and Diary

Excellent service as always. Thrilled with my calendar and diary set for next year

Graham Thompson

Overená spoločnosťou Feefo

Dunoon

1 year ago

Čo povedal/-a Graham Thompson o spoločnosti The Works:

Good but when the red diary on my list was not available I was not offered an alternative of a black diary which was available and would have been very acceptable

Nicola Bourne

Overená spoločnosťou Feefo

Devon

1 year ago

Čo povedal/-a Nicola Bourne o spoločnosti The Works:

Good customer service

Excellent, had a problem with a delivered order & after phone call everthing was sorted quickly & efficiently

w crawford

Overená spoločnosťou Feefo

Watton norfolk

1 year ago

Čo povedal/-a w crawford o spoločnosti The Works:

Excellent

The order arrived when it should have and what I bought were excellent

Deborah Jamieson

Overená spoločnosťou Feefo

Wirral

1 year ago

Čo povedal/-a Deborah Jamieson o spoločnosti The Works:

Quick delivery

Received the order quickly

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Excellent

Website is easy to use, ordering and delivery were great. A great variety of things available. My local store is small so not so much available but the staff are very friendly and helpful.

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Order never received

Never received my order.

Donna Smith

The Works

1 year ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was lost in transit. We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a customer service adviser has been in touch and has resolved your issues. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards The Works.

ANDREA

Overená spoločnosťou Feefo

Doncaster

1 year ago

Čo povedal/-a ANDREA o spoločnosti The Works:

Christmas Gifts

First of all not so good waiting 10 days for my goods didn't receive them. Then just got a refund no explanation or anything. I re ordered next day delivery again and they came the day after....

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