Inspiring and empowering customers to read, learn, create and play
Služby,
3.5
/5
5
4
3
2
1
824
121
79
108
455
1,587
hodnotenia za posledný rok
Zobrazujú sa všetky recenzie v počte 269,282
TB
Tamara Banner
Overená spoločnosťou Feefo
GBR
1 month ago
Čo povedal/-a Tamara Banner o spoločnosti The Works:
Excellent range
The Works always provide a fantastic range of book, toys and crafts that I purchase for my children and all at exceptional value.
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
1 month ago
A lovely selection of books.
1
Sprístupniť
ES
eva sheaf
Overená spoločnosťou Feefo
GBR
1 month ago
Čo povedal/-a eva sheaf o spoločnosti The Works:
Can find books to read easily, prompt . Very satisfied.
1
Sprístupniť
LB
Lynda Bailey
Overená spoločnosťou Feefo
GBR
1 month ago
Čo povedal/-a Lynda Bailey o spoločnosti The Works:
Great price
I like the select of sudco books online but I am sadden because you have done away with click and collect
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
1 month ago
Excellent service, fast delivery and packaged really well.thank you
0
Sprístupniť
LW
LW
Overená spoločnosťou Feefo
GBR
1 month ago
Čo povedal/-a LW o spoločnosti The Works:
The Works is great!
The Works is such a useful place to shop. Such variety at great prices for all ages. It’s a shame that the website has stopped offering online ordering and click and collect. The staff in store are...
Prečítať viac
0
Sprístupniť
RB
Robin Brooks
Overená spoločnosťou Feefo
GBR
1 month ago
Čo povedal/-a Robin Brooks o spoločnosti The Works:
Goods never arrived. Refund never received and all mess ages, letter not responded to.
Cheryl Hughes
The Works
1 month ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that your order was lost in transit.
We have passed this to our couriers to investigate.
Our records show a customer service adviser has been in touch and has resolved your issues.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards
The Works.
0
Sprístupniť
KH
Kay Hassen
Overená spoločnosťou Feefo
GBR
1 month ago
Čo povedal/-a Kay Hassen o spoločnosti The Works:
A now ex customer…such a shame!
it was excellent…when I could order on line and get my stuff delivered! Always great selection, great value, reliable service etc. i was a very frequent customer, and bought a lot….rbooks, craft...
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Cheryl Hughes
The Works
1 month ago
Good afternoon,
We would like to start by thanking you for being a loyal customer of The Works over the years and to acknowledge the impact of this change on customers that shop with us online.
As we look ahead to the next chapter of The Works, we have taken the difficult but necessary decision to simplify and refocus the business around our stores. This is not a decision that has been taken lightly but has been reached after careful consideration of a wide range of options to ensure that we can continue providing great value and a high standard of customer service.
We understand this may be disappointing and will impact some of our customers more than others, for which we sincerely apologise. Kind regards
The Works
0
Sprístupniť
CS
Chris Shaw
Overená spoločnosťou Feefo
GBR
1 month ago
0
Sprístupniť
GJ
Grace Jenkins
Overená spoločnosťou Feefo
GBR
1 month ago
Čo povedal/-a Grace Jenkins o spoločnosti The Works:
Bad customer service
Terrible customer service when produ ts didn't arrive 3 times because of the evri driver. Refunds for products not received took ages and no reply to my last customer service email. Going in store to...
Prečítať viac
Cheryl Hughes
The Works
1 month ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that your order was lost in transit.
We have passed your feedback to our couriers to investigate.
Our records show a customer service adviser has been in touch and has resolved your issues. We have passed your feedback regarding the refund to the relevant department.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards
The Works.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.