Inspiring and empowering customers to read, learn, create and play
Služby,
3.1
/5
5
4
3
2
1
537
98
75
105
448
1,263
hodnotenia za posledný rok
The Works už nie je aktívnym zákazníkom spoločnosti Feefo
Zobrazujú sa všetky recenzie v počte 269,282
CG
CLAIRE AMANDA GRANT
Overená spoločnosťou Feefo
1 year ago
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
1 year ago
Price great but delivery painfully slow
Price was the reason for the order. Information about the order itself was poor and the delivery was painfully slow. No information inside about how to return unwanted/damaged items.
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
1 year ago
Order not received
I have previously ordered from The Works and had no issues at all. I placed two orders within 2 weeks. The first order arrived ok, except that one of the 4 items was out of stock, so I didn't...
Prečítať viac
Donna Smith
The Works
1 year ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that your order was lost in transit.
We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate.
Our records show a customer service adviser has been in touch and has resolved your issues.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
1 year ago
Disappointed with service
Did not receive my parcel next day or even the day after that despite paying for next day delivery. Contacted them twice via email then had to spend 15mins trying to get through on the phone. When I...
Prečítať viac
Donna Smith
The Works
1 year ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that your order was damaged in transit.
We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate.
Our records show a customer service adviser has been in touch and has issued a refund, unfortunately the item could not be resent as it was out of stock.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
0
Sprístupniť
JP
julie price
Overená spoločnosťou Feefo
1 year ago
Čo povedal/-a julie price o spoločnosti The Works:
Quick and very good items
0
Sprístupniť
DH
Dennis Hoyle
Overená spoločnosťou Feefo
1 year ago
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
1 year ago
Good service and well packed.
0
Sprístupniť
MG
Mrs G
Overená spoločnosťou Feefo
Leicestershire
1 year ago
Čo povedal/-a Mrs G o spoločnosti The Works:
Treats, books and crafts
Always find treats for the young people in the family, at very competitive prices
0
Sprístupniť
SA
Sarah
Overená spoločnosťou Feefo
Guildford
1 year ago
Čo povedal/-a Sarah o spoločnosti The Works:
Terrible customer service
Sent the wrong amount of product twice. When I got through to customer services (which was really difficult) they kept trying to make excuses that the computer system doesn't match the delivery...
Prečítať viac
Donna Smith
The Works
1 year ago
Good afternoon,
Thank you for your feedback.
We are extremely sorry that the incorrect amounts have been delivered to you.
Our records show that our customer service team have resolved this issue and a refund has been processed.
This will be passed to the relevant department for further training to ensure you receive our excellent customer service.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards ,
The Works.
0
Sprístupniť
GR
Garfield Robinson
Overená spoločnosťou Feefo
London
1 year ago
Čo povedal/-a Garfield Robinson o spoločnosti The Works:
Consistent quality with Great variety
I have found The Works to always have a great variety with consistent quality. I happily recommend The Works every time.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.