Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie na The Works

http://www.theworks.co.uk

DOBRÉ

Inspiring and empowering customers to read, learn, create and play

Služby,

3.1

537

105

448

1,263

hodnotenia za posledný rok

Zobrazujú sa všetky recenzie v počte 269,282

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Well done The Works!

I was kept updated about progress of order and books arrived bang on time. I will certainly use the service again.

chris jones

Overená spoločnosťou Feefo

Merthyr Tudful

1 year ago

Čo povedal/-a chris jones o spoločnosti The Works:

Great service

Everything

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Terrible online service

I have not received this order, The works have taken my money. I have emailed them and still not received a reply. I have had to go to the shop and purchase the items again, some of the items were...

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Donna Smith

The Works

1 year ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was lost in transit. We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a customer service adviser has been in touch and has resolved your issues. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Lyndsey Hards

Overená spoločnosťou Feefo

Northampton

1 year ago

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Generally good

Generally very good. I was an item short in my order. I reported this & received an email saying my refund had been authorised followed by another email telling me that I would be receiving an email...

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Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

good product arrived on time

just bought two calendars web site easy to use and kept me in formed of the date of delivery day before gave approx time and the product arrived in the time scale

Annie Jenkins

Overená spoločnosťou Feefo

1 year ago

Čo povedal/-a Annie Jenkins o spoločnosti The Works:

Speedy delivery Thanks

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Terrible delivery service, items missing and box damaged.

Poor services, I made an order to collect at Tesco. When my parcel arrived at the collection point the box was torn and parts of my order were missing. I tried calling the works multiple times and...

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Donna Smith

The Works

1 year ago

Good afternoon, Thank you for your feedback. We are extremely sorry that your order has arrived with items missing. Our records show a customer service adviser emailed you on the 14th of December to advise that a refund was issued for the punch bag as it was out of stock and that the Disney Princess Pop Up Game was resent. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Good promted service good choice of products

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Effiient

Easy to use website and fast delivery even at a busy Christmas time.

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