Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

The Works Recenzie | Recenzie zákazníckeho servisu na {{merchantUrl}} | Feefo

Zobrazujú sa všetky recenzie v počte 269,282

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Not a single redeeming feature

Box came with no bubble wrap or any other packaging in it - my order had just been dumped in it and the box sealed. One item was also missing from my order and I had to wait two weeks to find out...

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Donna Smith

The Works

1 year ago

Good afternoon, Thank you for your feedback. We are extremely sorry that your order has arrived with an item missing. Our records show a customer service adviser has been in touch and has issued a refund. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Poor service, let down last minute at xmas.

My order never arrived (xmas wrapping paper, bow, tags and ribbons etc). Took them about 18 days to tell me that the parcel had gone missing and that they had none left in stock, and instantly gave...

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Donna Smith

The Works

1 year ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was lost in transit. We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a customer service adviser has been in touch and has issued a refund. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Victoria Manning

Overená spoločnosťou Feefo

Braintree

1 year ago

Čo povedal/-a Victoria Manning o spoločnosti The Works:

Missing items and complaint not responded to for a long time. Very annoying when ordering lots of bits for Xmas

Donna Smith

The Works

1 year ago

Good afternoon, Thank you for your feedback. We are extremely sorry that your order has arrived with items missing. Our records show a customer service adviser has been in touch and have issued a refund. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

On line service poor

Shop service very good Online shopping not good / only half order received and no way to ask about the shortfall

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Most of my order got cancelled and then sent something random in the box instead

Donna Smith

The Works

1 year ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that you were disappointed with the service that you received. We are working closely with our warehouse to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Delma Linsell

Overená spoločnosťou Feefo

Sutton, Surrey.

1 year ago

Čo povedal/-a Delma Linsell o spoločnosti The Works:

Excellent service and quality merchandise

Website was easy to access. Ordering was simple and easy to use. Postage was free! Quick delivery.

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Absolutely brilliant service. Speedy and helpful

Dawn Hobbs

Overená spoločnosťou Feefo

1 year ago

Anne Lewis

Overená spoločnosťou Feefo

1 year ago

Nedostali ste pozvánku zanechať recenziu?

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na The Works

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?