Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie na The Works

http://www.theworks.co.uk

DOBRÉ

Inspiring and empowering customers to read, learn, create and play

Služby,

3.1

537

105

448

1,263

hodnotenia za posledný rok

Zobrazujú sa všetky recenzie v počte 269,282

Linzi D

Overená spoločnosťou Feefo

Scotland

1 year ago

Čo povedal/-a Linzi D o spoločnosti The Works:

Great value and quality.

Excellent communication, quick delivery and well packaged. Quality books and an excellent price! Would recommend.

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Excellent

friendly, helpful staff, good displays and plenty of choice

SANDRA LEIGHTON

Overená spoločnosťou Feefo

allendale

1 year ago

Čo povedal/-a SANDRA LEIGHTON o spoločnosti The Works:

one parcel arrived open and the pencil set had no screws in the hinges on the box.

Donna Smith

The Works

1 year ago

Good afternoon, Thank you for your feedback. Please accept our sincere apologies that your order was delivered to you damaged. Please email any images of the damaged item to our customer service team to enquiries@theworks.co.uk, alternatively any damaged items can be returned to any one of our stores. This will be passed to the relevant department for further training to ensure you receive our excellent customer service. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Angela

Overená spoločnosťou Feefo

Norwich

1 year ago

Čo povedal/-a Angela o spoločnosti The Works:

Great service and great value products

Super quick delivery and excellent product - at great value enjoyed by 2 different toddlers as a Christmas gift

Amanda Porter

Overená spoločnosťou Feefo

Dromore

1 year ago

Čo povedal/-a Amanda Porter o spoločnosti The Works:

Great service

Great service. Easy to place the order and pay, then emails to keep me informed where my order was and when I would receive it. Would shopmwith them again.

Tony Bostock

Overená spoločnosťou Feefo

1 year ago

Ann Rudy.

Overená spoločnosťou Feefo

1 year ago

Čo povedal/-a Ann Rudy. o spoločnosti The Works:

Good quality and fair pricing

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Sent the wrong product. Then customer service don't answer the phone. Rubbish company

Donna Smith

The Works

1 year ago

Good afternoon, Thank you for your feedback. We are extremely sorry that an incorrect item have been delivered to you. Our records show that our customer service team have resolved this issue and a refund has been processed. This will be passed to the relevant department for further training to ensure you receive our excellent customer service. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Great Customer Service

Bought a book on line which was unsuitable. Returned it in store without fuss. Great customer service from Burnley store.

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Efficient service

As described and delivered promptly.

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