Recenzie na The Works

Good afternoon, Thank you for your feedback. We are extremely sorry that your order has arrived with an item missing. If any orders arrive with items missing you need to contact Customer Service on 0121 313 6050. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Good afternoon, Thank you for your feedback. Please accept our sincere apologies that your order was delivered to you damaged. Our records show that our customer service team have resolved this issue and a refund has been processed. This will be passed to the relevant department for further training to ensure you receive our excellent customer service. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards The Works.

Good afternoon, Thank you for your feedback. Our records show that our customer service team emailed you on the 8th of January to advise that your order had been damaged at the couriers and if you wanted a refund or the items resending. A refund has been issued. This will be passed to the relevant department for further training to ensure you receive our excellent customer service. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.